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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 17601 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers admire the product's ample storage, ease of use, and overall performance, often highlighting its compact size, reasonable speed, and good price. They also appreciate its excellent compatibility and seamless USB functionality, noting that it doesn't require additional software and operates silently.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 609 Showing 12,161-12,180 of 17,601 reviews
  • Rated 5 out of 5 stars

    Awesome. Wonderful purchase! Very happy with it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Wonderful purchase! Very happy with it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Small and portable

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Able to store all my library of Thousands of photos and videos, and yet still have tons of space available.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast and works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this drive to make hard drive system images. Very Fast and works well. This is the second WD USB 3 drive I have purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Above all else, I like this hard drive because it is easy to format for apple devices. It is also pretty cheap for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple, easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this in a pinch and was not disappointed. Plugged in and was ready to go. Honestly didn't use the software available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have one Hard drive like this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is working well as of now. I am recommending this product to all ho are looking for good hard drive in reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    No problems. Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter to use for her data storage. She reported no problems and had no issues or struggles using. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Extra space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to store videos and photos gives you opportunity to free up space in phone or LapTop =. I would recommmend

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Value for the dollar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third WD portable Hard Drive which is perfect for backing up files. Perfect for videoclips and photos.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didn't work for PS4

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn't work for the purpose it was bought which was extra storage for the PS4. I didnt try it out any other way as I was just looking for something specifically for game storage. I took it back to my local Bestbuy and they exchange it no questions asked.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product information that came with it was so small you couldn't read it. I downloaded the user manual from the website. Product was a little confusing about how it works but it seems to be saving my documents and other things off my computer now

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not The Best

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive crashes after a while and the brand does not offer free recovery even though it comes with guaranteed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and set up. Was not really a fan of the cloud base setting and wish it was easier to turn off

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is being used as a back up for a gaming console and is made of quality materials. We are pleased with its performance.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Simple setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a portable drive to replace an old, slightly corrupted one (getting worse). Easy to transfer files.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Reliable so far!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable so far! The software provided to help you set it up for Mac wasn't terribly help[ful and I had to use Disk Utility to format it for use on both Windows and Mac, but otherwise this is a solid external for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good Deal !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to back up all my music on my laptop. It was more than enough space for that; but also easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lightweight and small portable hard drive.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hard driver. Just plug in and go. Will be buying more in the future.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hard drive... excellent product. so far I have had no issues with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great hard disk just plug and play

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive is wonderful and very easy to use like usb but with a lot of capacity to save critical files

    I would recommend this to a friend