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Customer reviews

Rating 4.7 out of 5 stars with 17601 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers admire the product's ample storage, ease of use, and overall performance, often highlighting its compact size, reasonable speed, and good price. They also appreciate its excellent compatibility and seamless USB functionality, noting that it doesn't require additional software and operates silently.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 662 Showing 13,221-13,240 of 17,601 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This is an excellent external storage device.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great external hard drive and simple to use. I would recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my old external hard drive for this one. Has more storage and so far works well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit was so simple to use that even I successfully completed a back up in just a view minute.s

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like it alot, works well and provides lots of space for my videos and images!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must reformat for Apple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not clear how to make the drive writeable on Apple. Web search showed that Apple can only read the default NTFS format. I reformatted to VFAT after installing the apps from the drive. There is no reason why the WD apps for Apply could not have mentioned reformatting when they are installed. Once I reformatted the drive, it was writable. NOTE: Reformatting the drive removes the WD setup from the drive. Run setup first, or download it from the WD web site. I have not tried to schedule backups yet. If the WD Apple backup utility works as well as the WD Windows backup, there should be no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great and amazing fast

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice small and compact. I liked it so much for the cost affordability.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Extetnal hard drive

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had hard drive fir a year and it is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works well and easy to set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Organizing our photo library and created a backup copy. This works well and was very easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Serves its purpose!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop was short on memory and this external drive makes life so much easier.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and portable. Just plug it in, open it up, drag and drop.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Holds a lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son was so happy when getting this, he games everyday and it really benefited him

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Deal breaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy offers the best deal for this 2TB portabe hard drive. Item is amazing & very efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great portable hard drive to take around on the go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this 2 T portable hard drive. Now I don't worry about losing my data. Plenty of storage space

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good for what we needed it for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to back up my files from all my laptop computers and still have plenty of space.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only use it as a backup drive. Does the job, easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Plenty of storage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the bigger one (2TB) because it was on sale. It has plenty of storage for what I need.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for extra storage!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it..working good for me!! I needed more space for my grandchildren pics

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good, dependable. easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for something extremely portable and easy to set up, this is a good value.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excelent External HDD!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item 3 weeks ago, and still works great! No problem at all, good black design, fast.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds a lot of data. Am very pleased. This is the second one I have purchased from this brand.

    I would recommend this to a friend