Customer Ratings & Reviews
- Model:
- WDBKUZ0020BBK-WESN
- SKU:
- 5792402
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the excellent storage capacity and user-friendly, compact design as the primary benefits of this product. Users also frequently express satisfaction with its overall performance, reasonable speed, and affordable price point. Furthermore, many appreciate the seamless compatibility and reliable USB connectivity, noting that the device operates quietly and functions well without the need for additional software.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. But I just used it twice. Hope it will last
I would recommend this to a friend Need a lot of space
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gave this as a gift to my brother. I know he is a gors through a lot of data and that he always needs extra storage. We’ve always used WD hard drives and they are very durable for all those files
I would recommend this to a friend- Pros mentioned:Overall performance
Great external drive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son like it because of the quality and the price.
I would recommend this to a friend Works as expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to extend the memory on my PlayStation and honestly it works better than I anticipated. Games actually load faster from the external HDD then the internal.
I would recommend this to a friendMac Use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a bit more complicated to configure than I would have liked.
No, I would not recommend this to a friendNeeded installation help from tech support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product but I was setting up to use with Time Machine on a Mac and it was not that intuitive. I had to contact WD customer support. The rep was hard to understand and not very friendly. I had to download installation software from the WD support site. It wasn't that hard, and that fixed it, but I thought it would be easier than that.
I would recommend this to a friendWorking Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it to use as external drive for my PS4 pro. No problems - been working great. Has annoying blinking light when data is being accessed. I solved that by turning it up side down on top of my PS4.
I would recommend this to a friendGreat Christmas Gift for gamer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a purchase for our grandson who is an avid gamer. With all the props and whistles that are needed to excel, we found this to be a perfect addition to his electronics.
I would recommend this to a friend- Pros mentioned:Ease of use
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for use with Xbox 1. Very easy set up. No issues.
I would recommend this to a friend - Pros mentioned:Storage
Great bargain
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is perfect for photograph storage to insure their safety.
I would recommend this to a friend Works well but has to repair constantly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use this on my ps4. It works great other than every time I turn on my system it has to repair itself. It says I must have shut down incorrectly but no matter how I shut it down it still happens. It take about 90 seconds every time I boot up. Other than that it’s just a slight inconvenience. No loss of saved data at all.
I would recommend this to a friend- Pros mentioned:Storage
it's fine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works good for xbox one extra storage. good value.
I would recommend this to a friend - Pros mentioned:Size
Friendly use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dependable backup and quiet Size just right for desk
I would recommend this to a friend - Pros mentioned:Overall performance
recently purchase 65 inch 4k samsung tv and a soun
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent TV but consistent problems with universal remote
I would recommend this to a friend - Pros mentioned:Ease of use
Easy to install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a champ. Installed with great ease and works well.
I would recommend this to a friend - Pros mentioned:Overall performance
great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well exceeds my expectations works well without on any device
I would recommend this to a friend - Pros mentioned:Storage
Love
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Makes for nice external storage. Would reccomend.!
I would recommend this to a friend DO NOT BUY - DANGEROUS
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This drive shuts down Windows 11 security when installed. AVOID - this product should have been pulled a year ago. VERY UNHAPPY.
No, I would not recommend this to a friendBrand response from Western Digital Team
Posted .Hi Mike, We are sorry for the inconvenience you experienced. To assist you better, we kindly request that you open a support ticket at https://support-en.wd.com/app/askweb and provide more details about the issue with possible error screenshots, our support team will reach out to you as soon as possible.
Easy to use!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great product to use for backing up memory from my laptop. All my schoolwork is securedly backed up. And the extra help from the applications helps a lot to back up information
I would recommend this to a friendcould not use it for the purpose needed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.was not able to format it following directions given. wanted to be able to put files from an apple onto the drive and then be able to access them on a windows pc. However, could not even transfer them from the mac as could not format the drive per the directions and will be returning.
No, I would not recommend this to a friend