Customer Ratings & Reviews
- Model:
- WDBKUZ0020BBK-WESN
- |
- SKU:
- 5792402
Customer reviews
Rating 4.7 out of 5 stars with 17643 reviews
(17,643 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the excellent storage capacity and user-friendly, compact design as the primary benefits of this product. Users also frequently express satisfaction with its overall performance, reasonable speed, and affordable price point. Furthermore, many appreciate the seamless compatibility and reliable USB connectivity, noting that the device operates quietly and functions well without the need for additional software.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
dad buy it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He need it for back up from his business. Sometime if laptop have problem so he need to use copy backup for safety.
I would recommend this to a friendRated 2 out of 5 stars
Okay but not blown away
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This external hard drive is somewhat difficult to operate unless you purchase additional apps from WD. You have to setup a schedule to back up files and not all files are backup.
No, I would not recommend this to a friendRated 5 out of 5 stars
Trustful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Western Digital is a very trustful company I ve been use it since long time and never has any issues or data problems with them
I would recommend this to a friendRated 4 out of 5 stars
Good but could be better
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this hard drive because it does what it needs to do and I accidentally dropped it from a low height and it’s shell popped out and it’s still working. Wouldn’t recommend you drop it at all!
I would recommend this to a friendRated 5 out of 5 stars
Great price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had to use this in an emergency situation yet but it backed up my iMac quickly and easily.
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product at great price. Just makes little noise other wise no issues at all.
I would recommend this to a friendRated 2 out of 5 stars
Don't buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best, spend the extra 20 and get a better one, not a great drive
This review is from WD - Easystore 2TB External USB 3.2 Gen 1 Portable Hard Drive - Black
No, I would not recommend this to a friendBrand response from Western Digital Team
Posted .Hello MarkR, We are sorry for any inconvenience caused to you. Please know that we need more details to share relevant/accurate information with you. Please open a ticket with detailed problem and error screenshot at (https://support-en.wd.com/app/askweb), Customer Support team will contact you as soon as possible.
Rated 5 out of 5 stars
Easy to set up. Easy to use.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my office. I am using the auto back up feature, but have not had to restore to this point.
I would recommend this to a friendRated 5 out of 5 stars
Great HD
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's probably the 4th or 5th HD from Western Digital that I buy. This brand has never disappointed me.
I would recommend this to a friendRated 5 out of 5 stars
Good Price, Name Brand, Shipped Quick
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased on sale and shipped quickly. Can't comment on longevity as I haven't had it long enough.
I would recommend this to a friendRated 5 out of 5 stars
Great hardrive
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.does exactly what its supposed to doe and does it well. Small form factor makea it easy to place.
I would recommend this to a friendRated 5 out of 5 stars
Fast Data Transfer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quite ideal for storage of all my files. Fast data transfer allows me to work and use my files without any lag.
I would recommend this to a friendRated 5 out of 5 stars
Needed it got it...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After what happened to my daughter, she almost lost all of her files...so I decided to get one too!
I would recommend this to a friendRated 5 out of 5 stars
Awesome drive!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After looking for the right drive it was easy to know... This was the drive I was looking for. No problems, quick load times.
I would recommend this to a friendRated 4 out of 5 stars
Gets the job done
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an external hard drive.... it stores my files externally. Simple to use - only complaint is that you can’t write files to it from a Mac, which is confusing because the packaging says it’s Mac compatible.
I would recommend this to a friendRated 5 out of 5 stars
Great!!! Storage space
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great addition to my Playstation 4. The 500GB seems like enough storage, but it is not, this is just what I needed.
I would recommend this to a friendRated 5 out of 5 stars
In stock when needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a hard drive immediately, went to my local Best Buy and they had it in stock, ready for pick up and at a great price.
I would recommend this to a friendRated 5 out of 5 stars
Works Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We use these for system backups. Swap every day with another drive. All we have are these and they work great.
I would recommend this to a friendRated 4 out of 5 stars
Seems to be a good product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not had this piece for a year yet. I also have not had to access anything I have put on here yet. After a year or two goes by, I will update this review, if I remember. Or if the product fails. Thanks for my points.
I would recommend this to a friendRated 1 out of 5 stars
refund please
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.never got it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
This review is from WD - Easystore 2TB External USB 3.2 Gen 1 Portable Hard Drive - Black
No, I would not recommend this to a friendBrand response from Western Digital Team
Posted .Hello, We're sorry for the inconvenience caused to you. That's certainly not the experience we aim for. We kindly request that you open a support ticket at https://support-en.wd.com/app/askweb and provide more details about the issue in detail. Our support team will reach out to you as soon as possible.







