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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 17603 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers enjoy the product's ample storage capacity, ease of use, and overall strong performance. They also appreciate its compact size, reasonable speed, and affordable price, noting excellent compatibility and USB functionality. Furthermore, customers report virtually no issues regarding software requirements or noise, highlighting a smooth and quiet user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 856 Showing 17,101-17,120 of 17,603 reviews
  • Rated 3 out of 5 stars

    It's ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure if it worked. Wasn't as easy as I thought it would be. But I want something to store my photos in.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t work

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t work for Mac book there’s another piece I’m guessing to make it work for a Mac book

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beware.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stoped working after two weeks, lost all the data I had just consolidated from work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stay Away

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stay away! This item is not plug and play. First you have to get instructions online. Then you have to download software. The Seagate is much easier.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    External Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my information from my laptop transferred to this external hard drive. There is no information or instructions that came with the device on how to transfer files etc. from your computer to this device.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working after 2 months. No recourse.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    crapped out on me 2 months in. Not recognized by my comoputer anymore, can't repair or re-format. Missed the return period by a few weeks.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Another gadget that does not deliver.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a waste of my time and my money and my money! Hard to work with and not worth thw money!!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Straight trash....it literally corrupted all my files on transfer. Do not buy!!!!!! I want a refund but guess what they will not honor. Extremely dissatisfied!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works sometimes

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item didn't work too well for my MacBook Pro. Tried using it for my windows computer and was acting up as well.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I vow every time I buy anything from China, Don’t!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worthless, very difficult to use and set up. The woke computer boy geniuses are stupid stuck on China.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Two products in a row - nothing but fatal errors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 2TB easystore to move files from old laptop running Windows 7 to a new laptop running Windows 10. First easystore plugged into old laptop and seemed to work fine. Placed a single Word document on it as a test file. Unplugged from old and plugged into new laptop. Could not read test file. After much playing around asked for geek squad to "fix" drive. They reported they could not - they were getting fatal errors on drive. Replaced original easystore and plugged it into new laptop. Immediately got fatal errors when trying to read the readme file. Returning the second bad drive and will purchase a better, more reliable external drive..

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Hard

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I plugged this into my Dish hopper to save my special recordings and it messed up my receiver. Dish verified it was compatible before pluggi g it in, so we were disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DONT BUY IT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt work right- had to spend days wiping it clean and return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HD EasyStore External Drive

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had nothing but trouble with Easy-Store external drive. Trying to work with Geek Squad to fix. Would not recommend this product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    no recognized

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this twice, now it can not be recognized, with all the information I have on the device. and no help from Bestbuy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Review externalHard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reading and writing time is very slow. Not what I had expected from this brand

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great for basic backups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great to back up pictures or documents, but not very straight forward for setting up automatic backups. No manual, but you can see an online manual. Not obvious to me how to setup.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wasted so much time on this. Longtime user of WD

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used WD backups for many years. Wasted so much time on this one. Finally just used Carbonite. Have a friend who bought one too, she had the same problem.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a quality product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stopped working after the first 15 minutes of use. Had to send it back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    External drive

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive was defective and I asked that I receive a new drive to replace it.The drive has not been replaced

    No, I would not recommend this to a friend
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