Customer Ratings & Reviews
- Model:
- WDBKUZ0020BBK-WESN
- |
- SKU:
- 5792402
Customer reviews
Rating 4.7 out of 5 stars with 17643 reviews
(17,643 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the excellent storage capacity and user-friendly, compact design as the primary benefits of this product. Users also frequently express satisfaction with its overall performance, reasonable speed, and affordable price point. Furthermore, many appreciate the seamless compatibility and reliable USB connectivity, noting that the device operates quietly and functions well without the need for additional software.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Drive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unable to use after a month corrupted my files tried to fix it using chkdsk nothing worked waste of money
This review is from WD - Easystore 2TB External USB 3.2 Gen 1 Portable Hard Drive - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Not what I wanted
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have a Mac, had to download software to link it and could not due to setting on comp, just wanted it to function like a hardrive not a back up.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not Big Sur compatible!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of time. It says that it works with mac-got it home and plugged in and Big Sur is not supported.
This review is from WD - Easystore 2TB External USB 3.2 Gen 1 Portable Hard Drive - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
How to auto back up?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking machine but I don't know how to arrange it so it auto backs up. & does it make a full back up each time or only of new additions?
I would recommend this to a friendRated 3 out of 5 stars
No go
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I expected there are definitely other options out there
This review is from WD - Easystore 2TB External USB 3.2 Gen 1 Portable Hard Drive - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Would not sync to my computer called Tay cannot ge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not sync to my computer called Tay cannot get it to sink so caring it back
This review is from WD - Easystore 2TB External USB 3.2 Gen 1 Portable Hard Drive - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
The worst
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having trouble figuring out how to use this .so confusing don’t like it at all.
This review is from WD - Easystore 2TB External USB 3.2 Gen 1 Portable Hard Drive - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Easy to use
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device doesn't come with password protection so I was disappointed in that. Beside that it works as advertised.
I would recommend this to a friendRated 1 out of 5 stars
WD EASY STORE
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I buy this item 12/23/20 now hard drive have clicking noise. I’m upset I lose all my data
This review is from WD - Easystore 2TB External USB 3.2 Gen 1 Portable Hard Drive - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It stopped working after a month, so I’m out of a hard drive and $60
This review is from WD - Easystore 2TB External USB 3.2 Gen 1 Portable Hard Drive - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Don't Trust Your Data with This Hard Drive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked seemingly fine for a month, now videos are going missing from the drive.
This review is from WD - Easystore 2TB External USB 3.2 Gen 1 Portable Hard Drive - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad Bargain
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my son. Dead after one month! Go figure!
This review is from WD - Easystore 2TB External USB 3.2 Gen 1 Portable Hard Drive - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Does the needful, but some what slow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am finding this hard disk somewhat slow. Tried to transfer approx 109 GB, took more than a few hours (overnight)
No, I would not recommend this to a friendRated 3 out of 5 stars
think twice on this one
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The plug in portal broke on this unit after a couple of months use. I had to return to manufacturer to get it replaced.
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad communication
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible cross collaboration/communication between Mac and windows computers to share files
This review is from WD - Easystore 2TB External USB 3.2 Gen 1 Portable Hard Drive - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Good value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Data transfer too slow for my liking, but the price was reasonable, so I suppose I got what I paid for. We'll see how it holds up.
I would recommend this to a friendRated 3 out of 5 stars
Average portable drive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Average quality portable disk drive, price is a lot bit on the high side for it's storage capacity.
I would recommend this to a friendRated 1 out of 5 stars
Not what I expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For some reason it didn’t work for me. Ended up returning it. It might have been user error.
This review is from WD - Easystore 2TB External USB 3.2 Gen 1 Portable Hard Drive - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Not Reliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The device stopped working after a few months I purchased this.
This review is from WD - Easystore 2TB External USB 3.2 Gen 1 Portable Hard Drive - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Compatibility
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This device was not compatible and would not backup files all files from my PC laptop. It requires multiple steps to initiate backup. I used a previous model(WD passport) on the same laptop that worked well. All I needed to do was connect the previous version, open app and the backup would start. I thought this new device would be an upgrade but it took multiple steps with every backup, would perform partial backup and it was VERY slow. I am still to test if the files are retrievable.
No, I would not recommend this to a friend







