Customer Ratings & Reviews
- Model:
- WDBKUZ0020BBK-WESN
- |
- SKU:
- 5792402
Customer reviews
Rating 4.7 out of 5 stars with 17643 reviews
(17,643 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the excellent storage capacity and user-friendly, compact design as the primary benefits of this product. Users also frequently express satisfaction with its overall performance, reasonable speed, and affordable price point. Furthermore, many appreciate the seamless compatibility and reliable USB connectivity, noting that the device operates quietly and functions well without the need for additional software.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
defective!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this as I probably got a defective one. It would copy my files in my home then some of those files would disappear when I brought the hard drive to my work and plugged it in my office pc
No, I would not recommend this to a friendRated 1 out of 5 stars
Overheated and lost all files
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard rice was “unplugged” from computer, but overheated and melted port where usb 3 plugs in, now won’t turn on and can’t pull cord out. Lost nearly 1TB raw images and final galleries.
No, I would not recommend this to a friendRated 1 out of 5 stars
Got wrong info from employee
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was told this would work for a ps4. And it did not. I purchased it last November on black Friday and it was a Christmas gift, and by then it was too late to return. Waste of money!!
No, I would not recommend this to a friend- Pros mentioned:Storage
Rated 5 out of 5 stars
Simple and easy to use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Plug and play, great device to backup my files and clear up PC space.
This review is from WD - Easystore 2TB External USB 3.2 Gen 1 Portable Hard Drive - Black
I would recommend this to a friend - Pros mentioned:Ease of use, Storage
Rated 5 out of 5 stars
Hard drive storage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing how small storage has become. 2TB in a handy portable package.
This review is from WD - Easystore 2TB External USB 3.2 Gen 1 Portable Hard Drive - Black
I would recommend this to a friend Rated 1 out of 5 stars
Failed after 5 months of use.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my daughter at Christmas for her college PC. Lasted only 5 months before the hard drive failed. The cost of the device pales to all the data that she lost.
No, I would not recommend this to a friendRated 1 out of 5 stars
Did not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Feature to back information up never installed. Tried reinstalling but waa not recognized by my Mac. Tried everything on their website and nothing worked
No, I would not recommend this to a friendRated 1 out of 5 stars
WD EASYSTORE
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sucks work for three month Crashed lost all my data no chance for retrieval at all dont buy this crap got me twice
No, I would not recommend this to a friendRated 1 out of 5 stars
Not easy to function.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When plugged in to 2 different PC’s it was not able to function with out loading the software. Then it wanted to load 4 other features . I purchased it as a simple backup device
No, I would not recommend this to a friend- Pros mentioned:Speed, Storage
Rated 5 out of 5 stars
Great device
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I was looking for to store hundreds of movies and thousands of songs. Easy to use and very good speed uploading items. Great buy at a great price.
This review is from WD - Easystore 2TB External USB 3.2 Gen 1 Portable Hard Drive - Black
I would recommend this to a friend Rated 1 out of 5 stars
Doesn’t work with Windows Vista
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to back up my 9 year old laptop. Tried to use it with Windows Vista and it didn’t work. Called customer service and they walked me through it but still didn’t work.
No, I would not recommend this to a friend- Pros mentioned:Size, Storage
Rated 5 out of 5 stars
Great little External hard drive
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the size of the device and its storage capabilities.
This review is from WD - Easystore 2TB External USB 3.2 Gen 1 Portable Hard Drive - Black
I would recommend this to a friend Rated 1 out of 5 stars
Not working
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have hooked this up at least four times and it always says to try again later. I would say it is totally worthless as of now.
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor Tech Support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Before I even opened it I first called Tech Support. Had an awful experience right off the bat. Major deal breaker for me! Going back to the "other" rival brand. Returned it PDQ!
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Storage
Rated 5 out of 5 stars
Easy to use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, lots of storage capacity and so easy to use. You can just drag and drop photos or copy your whole picture file to it.
This review is from WD - Easystore 2TB External USB 3.2 Gen 1 Portable Hard Drive - Black
I would recommend this to a friend - Pros mentioned:Ease of use, Size
Rated 5 out of 5 stars
Great Device
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Compact. Easy to connect. Works well for my son who uses it to store gaming files.
This review is from WD - Easystore 2TB External USB 3.2 Gen 1 Portable Hard Drive - Black
I would recommend this to a friend - Pros mentioned:Ease of use, Speed
Rated 5 out of 5 stars
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely amazing, extremely fast, extremely easy to use
This review is from WD - Easystore 2TB External USB 3.2 Gen 1 Portable Hard Drive - Black
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Rated 5 out of 5 stars
Great choice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great hard drive. It is compact, quiet, and dependable.
This review is from WD - Easystore 2TB External USB 3.2 Gen 1 Portable Hard Drive - Black
I would recommend this to a friend - Pros mentioned:Storage
Rated 3 out of 5 stars
VERY WEARY OF IT
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The day I got it I plugged it into all my computers and installed the onboard software. I started with a desktop(4 hard drives) No problem. Formatted all, installed Linux. Then HP laptop #1, 250gb. Did a factory reset. Again no problem. Then to HP laptop #2. 500gb. Partitioned the drive, did another factory reset, and installed Android O.S. for dual boot. I then wanted to transfer some XBOX games to it. The day I went to do it, I plugged it in and the drive started clicking. I got sick to my stomach. I unplugged it, let it sit a while , plugged it in my desktop and this time heard a howling sound and the clicking. I unplugged it and walked around the house getting more sick to my stomach. I wanted to wrap my hands around someone's neck but the only one there was me. I sat there just thinking of all the movies, videos,pictures, documents, and the personal information I may have lost. All together I only put about 800gb on it So I the next day I plugged it in and it was quiet. I quickly partioned it, cloned the operating system of the the 500 GB and because I had a few 160gb drives playing around so, I format those, used one in the HP, inplace of the 500. Took 2 160s and the 500 and transferred everything from this new one back into those. So I backed up my backup. Over the past month I have had no problems. No howling or clicking, though one time I plugged it in and an error came on the screen telling me the drive was corrupt . You guessed it, I got sick. On screen pop up said unplug it and try again. Boy was I worried again. But alls fine in tinseltown My heart and my stomach has taken a beaten over this hard drive. Makes me wonder if I should have bought a bunch of flash drives instead. Maybe I should have saved my Polaroid camera and VCR. The questions they ask after these reviews omg! 1. Would you recommend this to a friend? Sure, if I want to terrorize him. 2. Help us break it down? Quality-value-ease of use. Just wait, ts gonna break all by itself. 3. Tell us a little about yourself. I'm a guy beaten by 2tb hard drive ,who is WORN OUT, with chest pains and ulcers,
This review is from WD - Easystore 2TB External USB 3.2 Gen 1 Portable Hard Drive - Black
No, I would not recommend this to a friend - Pros mentioned:Ease of use, Speed
Rated 5 out of 5 stars
Great Storage Device
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, excellent value, fast transfer. Would buy again.
This review is from WD - Easystore 2TB External USB 3.2 Gen 1 Portable Hard Drive - Black
I would recommend this to a friend







