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Customer Ratings & Reviews

Model:
WDBCKA0040HBK-NESN
SKU:
5792400
Your price for this item is $189.99
Clearance
The comparable value price is $199.99

Customer reviews

Rating 4.7 out of 5 stars with 2957 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are positive about the easystore 4TB External USB 3.0 Hard Drive's large storage capacity, ease of use, and reliability. Many also appreciate its price and the convenience of the USB 3.0 connection. However, some customers expressed concerns about the need for an external power source and the included software. A few also mentioned some noise during operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 145 Showing 2,881-2,900 of 2,957 reviews
  • Rated 3 out of 5 stars

    Good for desktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 T in good price, but good for desktop as it is really big in size

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great fo backing up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to download pictures from my computer to free up memory

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work out of the box, exchanged and new one is fine

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with this pproduct and it suits our requirement

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Software doesn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far (1 day) the drive seems OK but the backup SW that comes with it doesn't recognize the drive. It only gives the option to backup to dropbox. My PC does see the drive but I have to use Norton to perform the backup. Spent over an hour trying to troubleshoot and finally gave up.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good price but bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it in good price during deal but looks bulky and not portable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchse it to compare it with my synology. Synology is better.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not worth a flying crap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i went to buy extra storage for my nydia player.. and had asked one of the people working there thier opinion of the storage drive.. if it would work with my player. he said YES OVER AND OVER.. well got it home and it is sluggish, does not work at all with my player. am stuck with this over hundred dollar storage drive. not sure if i will buy fromBEST BUY again. have bought products there many many times... im tired of poor service. had bought one of the big nvidia player pros.. and had problems with it from the start.. well more problems happened then changed it out and received a used one.. nah.. no more best buy for me.. im highly disappointed with this last buy.. if i thought i could get my money back i would.. thank you terry lumpkins

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well but the size is a little big to carry around.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to encrypt and use. Works well with win7 and 10.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Does not work with older MACBook Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this seeing it was both MAC and Windoes comparable but when I plugged it in it didn't work with my older IOS . I needed to update my computer. So I updated the system and then tried it again, and it needs time machine in order to back everything up. On the box it says it's as easy as plugging it in and backing up the computer but instead it has been making things even more difficult and my stuff still is not backed up. So I returned it and I'm looking into getting a Seagate like my other older back up that I I have filled up already because that one seems more straight forward to use.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Can't really tell.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to download DVR movies need 2g cord, not 3.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Unreliable...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About a month ago, the time came for my external backup drive to be replaced and I chose the WE EasyStore device. Since I am using it with an iMac, I had some issues in setting it up with Time Machine

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    damaged in transport - TWICE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have loved to give a review on the WD easystore 4TB hard drive, but the first one I ordered was crammed into a bubble mailer and thus damaged during transport (something broke off inside and was rattling around). I returned it and unfortunately the second one (in a box with no bubble wrap or padding) is also damaged. Pack your delicate items with more care, Best Buy. I feel as though this whole month long ordeal could have been avoided if logistics just used proper packaging.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Music storage

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to store music and play back is always delayed and cuts off. It was advertised to work as a music hub.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Major problem.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After install computer locked up. Had to take to the Geek Squad for service. Per them they believe bad unit replaced with new. Service ended costing $150. Plus the cost of the drive.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    XBox One S did not recognize (2 boxes tried)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Xbox One S saw it, prepared it, took some transfers, then it just disappeared. I tried everything to get 2 different Xbox units to see the drive but neither would.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Stopped working :(

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product worked great for a year then stopped. I keep getting an error so I just chucked it up to a loss after a year then bought another one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    slow at best on 3.0 usb. not good for viewing vids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yup. I should have waited a week for the 8 TB POJ for about the same price. I suppose I will find out in the far future if it actually saved all the 3.5 terabytes I put on it. Yup. not even close to 4 terabytes. Not even 3.5 if you count their bloatware. This should be advertised not to use in any serious application that you expect use directly other than archival back up. Oh, and cross your fingers that your data will be there if you are using it for backup.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great product, but it somewhere else

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, as an elite plus member my advice to you is to spend your money elsewhere. Excellent product, just the retailer itself has no real perks to offer you. I've spent thousands of dollars at this company and got hung up on the phone with a representative while trying to order a product they failed to notify is back in stock. Be smarter than me, take your business elsewhere.

    I would recommend this to a friend