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Customer Ratings & Reviews

Your price for this item is $275.99
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The comparable value price is $289.99

Customer reviews

Rating 4.5 out of 5 stars with 211 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the My Book 10TB External USB 3.0 Hard Drive for its large storage capacity, ease of use, and quiet operation. Many appreciate its good price and the convenience of the USB connection. While some find the size a bit large, the positive feedback on storage, usability, and quietness outweighs this concern. The hardware encryption feature is also a frequently mentioned plus.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 211 reviews
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5th hard drive with no failure great item great value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of my favorite external hard drive there is in the market.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works great, a bit noisy.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised, really like the password protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as designed. No issues. Easy to se up. Looks great on my desk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one is best external hard drive all computer users should buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great storage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great storage. Works like a champ. Well priced as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of storage space. Easy to setup and use. Good value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good unit. Software utilities improved over previos versions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backup drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great for backing up my other computer drives

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great external drive for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best memory for the money . Would definitely buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had problems with WD. Built well and easy to use. Nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love The Space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it for movies, quick upload and smooth playback.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10tb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well, it seems to be a great product!!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 2 out of 5 stars

    Came damaged, probably during shipping returned it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think these big drives are too fragile. I now rely on the smaller passport model (5TB) that is more solid than these bulky 10TB ones

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product because I thought it is a perfect for me. What I noticed that is very slow in storing and retrieval.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 1 out of 5 stars

    Unit had a problem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a larger capacity external hard drive. When I plugged this in, it showed a total capacity of 9.1 TB. I worked with WD support and they suggested I return it. I do have another smaller WD drive and it works great. I was just unlucky and got a defective unit. I will be getting another one soon.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    WD isn't what it used to be.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally babied this thing. It completely failed. Shows, but says there is nothing on it - can't access it - can't format it - can't recover it. My entire adult life of videos, pictures, and documents for my family GONE!!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Contained a 2TB Seagate Pipeline, 80k bad sectors

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Someone must have swapped the original drive out with a defective one and replaced it; I have heard of this happening before. Western Digital or Best Buy need to have higher inspection standards, it doesn't take a lot of work to check the drive's firmware and health.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not so great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It start to make a loud noise when it was turn on.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No pleased!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally shortly after the return period expired it stopped working! Technical support could not help at all. The only other option is a REFURBISHED replacement through warranty! Not pleased at all.

    No, I would not recommend this to a friend