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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2362 reviews

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 2,361 reviews
  • Rated 5 out of 5 stars

    Simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple. I like the WD software utility that gives me the option to mount the drive with a password. Only slight is there are no lights. Would be nice to have an activity light.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great External Hard Drive

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love My Book External Hard Drives! This is my third purchase of this type of hard drive from WD, and I would definitely recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the past when looking for a backup to my system, I've had to subscribe to services that would never give me an image and all the files. With the WD product, I now get that plus other features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great drive

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a replacement drive for my Synology. WD has made it much tougher to shuck the enclosure and I wish they’d let you re-use it with a different WD disk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Western digital 4tb hdd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked as I had hoped. I connected it to my kids ps4 to expand the hdd capacity. No need to open the ps4 and change the drive like ps3. Plug and play and the transfer to the new drive was quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Beautifully

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to reformat it to use on my Mac. Took maybe 10 minutes to look on youtube on how to do it. I have it connected to my router and use to back up all the Macs in the house and to store my photos.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good price on a 4TB USB drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the hardware has worked fine although I had to reformat to NTFS from exFAT to work with my router. The WD support did not provide good advice; only suggested to buy different models to work with routers and indicated this model does work with routers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set this up as a Time machine on my iMac. Easy to reformat and fast transfer speeds. I just wish this version came with a thunderbolt cable. Otherwise it’s a good drive so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another quality external product from WD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I won several WD drives. I find this model to be relatively quiet, doesn't get too hot, and generally does the job intended. Since buying this drive I bought two more including one for a friend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Noisy; cranky software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A backup drive works best if it backs up! I replaced a smaller WD Passport with this 4 TB MyBook & both have the same problem: difficulty meshing with OS Time Machine. The WD utility suite can't even find the volume altho it shows up on my desktop. Automatic backup doesn't happen, but if I shut down, unplug it, restart & plug it back in it will run a backup satisfactorily. When I first got it, it vibrated so bad it was too noisy for my music studio. I put some soft rubber feet on the case & that helped. Also, unlike Passport, MyBook has no light to indicate its status.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job, however an earlier model I had failed while still a young drive. Fortunately the data was recoverable. It would be valuable to your customers to post info on speed and longevity with the hard drives on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    external hard drive

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use as a network storage device. I formatted it and plugged it into my routers USB 3 port and it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 STARS TO THIS ITEM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I USE IT FOR MY WEEKLY SYSTEM BACKUPS, IT WORKS VERY GOOD. THE ONLY THING IS THAT FOR SOME REASON IT WILL ONLY HOLD O SYSTEM IMAGE. EVERY WEEK THE PREVIOUS WEEKS IMAGE GET WRITTEN OVER

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need device to back up work file on home computer. Only drawback usb cable very short, otherwise just purchase extension usb cable to connect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Great Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this to back up all movies/pictures/music/home videos. Great price and memory capabilities. Super fast speed. Using with iMac desktop circa 2015.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best help when we first walked in. The drive was easy to find, once home it was easy too remove from shell casing and install in,computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device for all your storage needs.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding product! I have owned multiple WD devices over the years. Still have my 500G WD portable device from 10 years ago. Great product!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good drive

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My cat chewed the power cord on my external drive. I taped the cord together and needed a replacement quick. This was in stick AND on sale. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small enough to fit anywhere

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, but the install instructions were non existent. Also there is no off/on button or power light, so you really do not no if it is on or off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD 4TB

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this external hard drive just before the lockdown last year and it has served me well ever since. Perfect timing.

    I would recommend this to a friend
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