Customer Ratings & Reviews
- Model:
- WDBBGB0040HBK-NESN
- |
- SKU:
- 5605524
Customer reviews
Rating 4.6 out of 5 stars with 2362 reviews
(2,362 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are enthusiastic about the My Book 4TB External USB 3.0 Hard Drive's large storage capacity and ease of use, praising its plug-and-play functionality and reliable performance. Many appreciate its compact size and quiet operation, along with the affordable price. However, some users experienced difficulties with the included software.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
It's already acting up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this hard drive less than a month ago and it's already acting up.
No, I would not recommend this to a friendRated 1 out of 5 stars
Last 2 WD Drives Have Died
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Died after 44 days. Our last WD drive died after about 15 months. For many years I have used WD drives both at home and at work. No failures. What's up with Western Digital???
No, I would not recommend this to a friendRated 1 out of 5 stars
Endless problems with a Mac
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy for an iMac. When the drive sleeps it doesn't wake up and time machine continually fails. Replaced this with a seagate and have no problems.
No, I would not recommend this to a friendRated 2 out of 5 stars
External Backup Drive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Drive did not work well it is not compatible with WD my cloud systems
No, I would not recommend this to a friendRated 1 out of 5 stars
Garbage disk
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not working from 2nd day. I transfer all my data to the disk and then it's stop showing up to my computer.
No, I would not recommend this to a friendRated 1 out of 5 stars
Returned the item for refund.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item was not compatible with Dish Hopper 3. This item would probably work great for a different application.
No, I would not recommend this to a friendRated 1 out of 5 stars
Works fine for a little bit then breaks down
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately I purchased 2 of these units and they both stopped working within the first year. Complete junk
No, I would not recommend this to a friendRated 1 out of 5 stars
Time Machine failure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have used WD drives as Time Machine back ups before for my Macs, but bought two of these and both would not format correctly. Went on-line and it seems to be a common problem. Hopefully WD will fix.
No, I would not recommend this to a friendRated 1 out of 5 stars
Piece of junk
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of junk. Keep having trouble getting the drive to mount. Unfortunately it is now past the return date. I would not recommend this to anyone.
No, I would not recommend this to a friendRated 1 out of 5 stars
Breaks after 2 years
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used this hard drive for about 2.5 years. It randomly failed today and does not work anymore.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not happy at all on item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used my book on my laptop and it worked fantastic, but when I went to back up my desk top the program stopped working. I am having difficulty backing up my programs. Not happy to say the least.
No, I would not recommend this to a friendRated 1 out of 5 stars
Did not last long!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this drive in May, and it crashed already! I'm not sure I would buy a WD drive again.
No, I would not recommend this to a friendRated 1 out of 5 stars
Product NOT RECOMENDED!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow do I hate getting ripped off. All I ever see when I plug it up is USB device not recognized. Product NOT RECOMENDED!
No, I would not recommend this to a friendRated 1 out of 5 stars
problem
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unable to get it to connect to my PC. I never had the same problem with the one and two terrabytes.
No, I would not recommend this to a friendRated 1 out of 5 stars
drive failure after 4 months
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Drive is making a beeping sound after 4 months of use. Seems like the drive head is shot - bummer.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not a good value.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quit working after a few months. Terrible transfer speeds.
No, I would not recommend this to a friendRated 1 out of 5 stars
Died in 4 months
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was working fine and the all of a sudden stopped working. Buy another brand. Not worth the purchase.
I would recommend this to a friendRated 1 out of 5 stars
Broke on me after 3 months
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved this product but it broke on me after 3 months. Lost all my backups.
No, I would not recommend this to a friendRated 1 out of 5 stars
Wouldn’t work with my computer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I could not get the My Book to connect to my iMac, therefore l had to return it and exchange it for a wireless one.
No, I would not recommend this to a friendRated 1 out of 5 stars
Very Fragile!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm so frustrated. The product is not working, as another one I bought a couple of years ago.
No, I would not recommend this to a friend