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Customer Ratings & Reviews

Model:
WDBBGB0040HBK-NESN
SKU:
5605524
Your price for this item is $141.99

Customer reviews

Rating 4.6 out of 5 stars with 2362 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are enthusiastic about the My Book 4TB External USB 3.0 Hard Drive's large storage capacity and ease of use, praising its plug-and-play functionality and reliable performance. Many appreciate its compact size and quiet operation, along with the affordable price. However, some users experienced difficulties with the included software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 2,361 reviews
  • Rated 1 out of 5 stars

    Drive failed within a week

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return the drive within few days. Not reliable as the similar previous WD MyBook 4TB USB 3.0 model.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item diesnt no deseve not even a star, bought two had to return them back to best buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drive failed after 3 weeks of purchase. I have 2 others that are working just fine.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I can not get it to backup my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still can not get it to work my computer won't even come up with it plugged in

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Failed Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard Drive has failed after 9 months of use, very disappointing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    My Book External Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has not worked after the first year. Would not buy again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely slow. My older WD devices works faster..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stores very little data for the amount of Hard Drive used.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Failed after few days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return it. Not as reliable as the previous version.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Can't get my network to see it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's invisible to the router. I'm unhappy

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Paired with Omen PC

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of space for pc games, videos and pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Reliability

    Rated 4 out of 5 stars

    Get ready, Get Set, Really..

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Western Digital products but was a little more complicated than plug and play. Drive works fine but needed to take a few extra steps to get the drive up and running. Windows didn't recognize the drive after several reboots, needed to a drive number not the worst of you know what your doing but could complicate or cause problems for inexperienced users. Downloaded the utilities showed the drive, felt the utility should ber more friendly in making this hassel free. After install drive works great very happy, price point fits almost any budget. Included software works flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    love this drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD drives are my go-to. Love the desktop hard drives.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Usb

    Rated 5 out of 5 stars

    Extended memory for PS4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was really easy to set up with my PS4, no joke it took 2 minutes as its USB and it formatted for the PS4 in just a few seconds. The interface with the external memory with the ps4 is great..even though that has nothing to do with this specific HD. Would recommend :)

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage capacity

    Rated 5 out of 5 stars

    Strong external HD for mass storage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the design is good and well built. Transfer are fast. 4TB is plenty for the average user to save any file. Works on both MAC and PC. Worth the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    Great for Xbox One

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to expand my game capacity for my Xbox One. It installed easily and I was able to start transferring my games from the internal hard drive to the external with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MyBook

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace my older 3TB MyBook. Faster than my older one; would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MyBook 4TB with iMac OSX 10.13.6 High Sierra

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just installed new WD My Book. I DID NOT install the WD software for Mac and choose to simply erase and reformat (Mac OS Extended Journaled) for use with Time Machine. Installation was flawless and my initial full backup is scheduled to take about 2 hours for the 225 GB of memory currently in use. Drive is very quiet with little discernible vibration and the only negative is that Western Digital should have spent 75cents more and included an activity led on the front of the drive.

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 4 out of 5 stars

    Working great with Xbox One S

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because my kids filled the 500GB hard drive on their Xbox One S. Moving the already installed games was easy and installing new games goes quicker now. Also playing games is faster now with games being loaded off the external drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quality External Hard Drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A straightforward, easy to use external hard drive. Excellent for media storage or system backups. Two accessories would be nice to offer: a stand to improve stability (harder to tip over) and a protective carrying case for safer transport when needed.

    I would recommend this to a friend