Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Model:
WDBBGB0040HBK-NESN
SKU:
5605524
Your price for this item is $141.99

Customer reviews

Rating 4.6 out of 5 stars with 2362 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are enthusiastic about the My Book 4TB External USB 3.0 Hard Drive's large storage capacity and ease of use, praising its plug-and-play functionality and reliable performance. Many appreciate its compact size and quiet operation, along with the affordable price. However, some users experienced difficulties with the included software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 2,361 reviews
  • Rated 4 out of 5 stars

    Been working well so far

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a backup-backup for my home computers. It seems to work pretty well and is fast enough over USB 3. Two small complaints though: 1. The USB 3 cable provided is pretty short. Thankfully I had a much longer one already so I could put the My Book on a shelf a couple feet away from the computer instead of having to put it /right next/ to the computer. 2. There are no status lights at all on it so you can't tell if it has power or the disk is being accessed. Small gripe, would be nice to have. I've only had it a couple months so I can't speak for long term reliability, but the price was decent (on sale) and it gives me one more level of backup redundancy to help protect my files. Also, I haven't used the native WD utilities so I can't speak for their usability.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Storage for photos

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Photos new home, saving tons of space on tables & computer storing stuff this way

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good hard drive for the price.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it to use as a secondary drive for my Xbox One X. Set up was a breeze and is fairly quick for my needs while gaming.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great drive for the price.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    External hard drive worked as expected. Was able to easily back data up to it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great external HD for my xbox

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use external hard drive. Little larger than expected and uses an external dedicated powerline. I use it with my xbox and it works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Heavy but okay

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cable it came with did not work, used an old WD cable from another drive. It works okay now. It's heavy and while it's running, it wobbles if lift it up. Later found out the price went on sale after 2weeks. Somehow don't receive BB reward points for this purchase. It happened to me before, if you exchanged an item with same one, your reward points will be forfeited, be aware of this tactic from BB.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Perfect external hard drive for PS4

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this hard drive in March 2017 and paired it with my PlayStation 4 for extended storage purposes. Works flawlessly! Heavily recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This the 4th WD External Hard Drive for my iMac because the 2nd stopped working after less than 2 1/2 years which was unacceptable (warranty has expired). I am giving WD another last chance before I switch to another brand. So far this is working the downside is there is no status light -- you will never know if its reading or writing or if its powered on or off. I don't know why WD decided to take out this useful feature???

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    a perfect garage

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great and was easy to set up. Just plug in thru your usb port and it automatically came up on the screen and !! super easy love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to act as a repository for all of my son’s PC games. Was easy to set up and no problems whatsoever ever since. Recommended!-

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need to remove all files from my old laptop and someone recommend this item and I am so glad They did

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Handy expansion of network media storage

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed to expand media storage on my network - copied the data, plugged into the router, and we're up and running!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for home use

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unobtrusive and easy to set up and use! I’ve never used an external hard drive and I’m very happy with this one. I also got it on sale, so it was affordable too.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great space saver!

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hard rice got it a few years ago for music production to hold all my sounds and still haven’t filled the hard drive halfway yet!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great add-on memory for xbox one

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son's xbox one filled up much faster than expected, but this fixed it. You plug it in, turn on the xbox, and it takes you through all the steps. Solved the problem with minimal expense.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    used for xbox one

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was purchased as an external for xbox one i can run games off of it even thought the store employee said i could not. it runs great just plugged into port on back of xbox and configured in menu to run games and it works fine.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    So far so good,

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had good luck with this brand before. Other brands I've had have failed me after one year of use. Hmm amazing, almost like they are built that way. This brand has been great though.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    It did exactly what I needed it to do.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was needing some more a room on my computer so I put some of my files on the external hard drive. This freed up some space on my computer hard drive. I am pleased with the external hard drive. I did exactly what I needed it to do.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Good backup drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although my first drive went bad within a week. Best buy was very responsive in sending out a replacement drive, receiving it 2 days latter. I have to say the older WD Quick View software I like much better than the new WD backup software.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great storage and easy to use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this as the main storage for my desktop freeing the computer and preserving its speed. It was easy to set up and is very easy to access.

    I would recommend this to a friend