Customer Ratings & Reviews
- Model:
- WDBBGB0040HBK-NESN
- |
- SKU:
- 5605524
Customer reviews
Rating 4.6 out of 5 stars with 2362 reviews
(2,362 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are enthusiastic about the My Book 4TB External USB 3.0 Hard Drive's large storage capacity and ease of use, praising its plug-and-play functionality and reliable performance. Many appreciate its compact size and quiet operation, along with the affordable price. However, some users experienced difficulties with the included software.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Storage capacity
Rated 5 out of 5 stars
Great for backing up all of my pictures
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I take alot of pictures and they suck up so much of your computer's hard drive storing them. This is an easy way to back them up.
I would recommend this to a friend - Pros mentioned:Storage capacity
Rated 5 out of 5 stars
Lots of storage space
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great value on this for how much storage you get. I fit files from 7 old drives all onto this one with space to spare
I would recommend this to a friend - Pros mentioned:Usb
Rated 5 out of 5 stars
Storage
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had this for awhile and it works very well. Never had any issues so far, and will continue to use the product.
I would recommend this to a friend - Pros mentioned:Storage capacity
Rated 5 out of 5 stars
Large External Hard Drive
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice for storing several songs and movies for trips.
I would recommend this to a friend - Pros mentioned:Storage capacity
Rated 5 out of 5 stars
Worth The Buy!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use It For Old Files For Safe Storage, Great Price For Amount Of Storage When On Sale!
I would recommend this to a friend - Pros mentioned:Storage capacity
Rated 5 out of 5 stars
Best price for the size
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looked for a 3T HD online from other sources but had to check out the store first. Got there an saw the 4T on sale for the same price as the 3T.
I would recommend this to a friend Rated 5 out of 5 stars
Awesome simple and durable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve got many ext. drives from many different makers . Western Is as good as the other brands . Costs same. I won’t know if this is better but after a year from now I probably still be like investment I will get a couple more just like it . Like now . It’s quiet . I notice my pc taking longer to boot and has not wanted to boot several times , so I turn off disconnect and starts up fast . Then I connect it . And that’s the only thing bad that I have to say about it.
I would recommend this to a friend- Pros mentioned:Storage capacity
Rated 5 out of 5 stars
WD Drives have always been my go to
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great external drive for data and photo storage
I would recommend this to a friend - Pros mentioned:Storage capacity
Rated 5 out of 5 stars
Great value for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.WD has always been good drives for me. With 4 GB capacity, I can now move data from older less than 1 GB hard drive to this one for more efficient storage.
I would recommend this to a friend - Pros mentioned:Storage capacity
Rated 5 out of 5 stars
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This hard drive is amazing. I use this for my Xbox One. Loads all of my games really quickly. This WD drive is the best thing I have ever got my hands on.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Plex game changet
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to upgrade space for my Plex media sever and this worked out for the price.
I would recommend this to a friend - Cons mentioned:Software
Rated 2 out of 5 stars
My Book Installation on Windows PC Not Easy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Western Digital states it takes only three simple steps to install on a Windows PC. Don't believe it. Since MS released upgrade 2004 plus multiple updates, I have experienced one PC problem after another. After upgrade was installed, my 7 year old My Book failed to function, although PC showed the drive was recognized and saved files accessible. Tried recommended WD software-did not solve problem. USB ports fully functional. Decided to order a new WD drive believing it had the most current software and drivers. The pre-installed 2019 software on new hard drive did not help. ISSUES: If the HD was connected to the PC prior to boot up, the PC failed to boot up. If the HD was plugged in to the USB port after boot up, could not power off or restart PC. Safely remove hardware icon failed to work. To power off HD, required the PC power button be toggled . To use HD required it to manually plugged into USB port after boot up. RESOLUTION: Partition and reformat the new WD drive before attempting to use. Disregard pre-installed software. After the PC has booted up, plug in the WD USB cord to the Windows PC. Verify the WD HDD is recognized. Download WD's (support.wd.com) procedure identified under Answer ID 8200. Follow instructions to partition and reformat the WD drive. After reformat is done, download WD's Utilities, WD Backup, and WD Security. The new WD My Book is working fine now.
No, I would not recommend this to a friend Rated 4 out of 5 stars
So far so good, little bit of work required though
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works pretty well but if you are using a Windows device you have to reformat the entire drive or it will, if connected, cause start up to fail. Its not a hard process but a bit annoying at first until you realize what happened and how to fix it. Could cause difficulty if you have already started transferring files because to do the needed fix you have to reformat the drive, which makes you lose all data. The fix itself I don't remember taking very long and was straight forward with it being a common problem that had a walk through for you available on a google search. TL:DR- if Mac good for everyone, If PC good for most not for the completely computer illiterate.
I would recommend this to a friend- Pros mentioned:Usb
Rated 5 out of 5 stars
Excellent Backup USB Hard Drive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this drive as a second backup drive for multiple PCs in the household. So far it works well without issue.
I would recommend this to a friend - Pros mentioned:Storage capacity
Rated 5 out of 5 stars
Second Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for work. This is my second purchase for the same device. Ample storage depending on what you plan on using it for.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy to Use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This hard drive was purchased to replace an aging WD drive. It was easy to setup and does what it is supposed to do. No issues yet.
I would recommend this to a friend - Pros mentioned:Reliability
Rated 5 out of 5 stars
Wd hard drive 4TB
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value, lots of space, works great, highly recommended
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Running Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Using this for our small offsite office to back up and store files. Easy to install and works great for the price. Working as advertised!
I would recommend this to a friend - Pros mentioned:Usb
Rated 5 out of 5 stars
Love this hard drive
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well WD is best in the HD space and USB 3 is really fast. Good Quality and no complaints from the brand overall.
I would recommend this to a friend - Pros mentioned:Price
Rated 4 out of 5 stars
Really good product for price point
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything it promises. Durable & seemingly well made. This was great price for the product delivery. Easy recommend with confidence.
I would recommend this to a friend












