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Customer Ratings & Reviews

Model:
WDBBGB0040HBK-NESN
SKU:
5605524
Your price for this item is $141.99

Customer reviews

Rating 4.6 out of 5 stars with 2362 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are enthusiastic about the My Book 4TB External USB 3.0 Hard Drive's large storage capacity and ease of use, praising its plug-and-play functionality and reliable performance. Many appreciate its compact size and quiet operation, along with the affordable price. However, some users experienced difficulties with the included software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 2,361 reviews
  • Rated 5 out of 5 stars

    Being used as a "NAS"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this hard drive to act as a NAS (Network Attached Storage) device. I have it connected directly to my router and it works great!! Had to make a few changes in the router to get them to play well together but once that was done it's like I have my own server:)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    inexpensive and easy to use external drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this a few weeks ago and I am reasonably pleased. I wish it had both an ethernet port and a usb port but I can settle for one. My only issue is that documentation is confusing for the buyer. I chose this model among several because it is similar to the one that I already have. That drive still works but I need more space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great back up for photos and videos.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this drive to back up all of my photos and videos. Works great and is fast. I leave this drive connected to my desktop all of the time.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    solid drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    solid drive that works well. Nothing wrong with the one I got.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for large storage

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this drive for a few years now and I love it. It keeps all of my I formation safe. I have had no issues with the drive and I'm planning to get a second one I like it so much.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works fine, though a bit loud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a 5-year old Seagate GoFlex Desk with this WD MyBook 4TB drive. Reformatted it in Disk Utility for Mac OS X Sierra with no problems. The drive speed is more than adequate for what I use it for -- my iTunes music library and my Photos library. It is louder than the Seagate. However, the case design appears to let air flow a lot better.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Excellent external storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, works without any hang-ups. Works as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great external harddrive. Works as intended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good transfer speed. Simple to setup. Works as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use external storage

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great with my MacBook Pro, after re-formatting it. Never had an issue, through multiple power outages and "you should have ejected that drive first" warnings in macOS. It's an incredible value for the size and price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FAST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive is faster than it's non-powered counterpart for copying over large amounts of data. Also, loved that I could purchase it in one state and have it picked up at Best Buy in another that same day! Faster than ordering on line!!!

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Great large hardrive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this hard drive allows us to store a lot of photos.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    WD- My Book 4TB Exty Drive Very Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The external drive works as advertised. Data loads quickly and easily. The drawback is the lack of documentation. Accessing the WD site did not easily provide clear information. I bought it on sale for about $100, so I thought it was a good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great external drive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great external drive. I got it on sale when it was around $80 which puts it at $20/tb which is pretty good! It's also pretty fast with transferring big files, so definitely recommend for those who are into videography/photography.-

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not built to last. Thankful for a decent warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two My Books, one from Tiger Direct and the second from Best Buy. the first WD My Book stopped working shortly after the warranty on it expired. The drive stopped spinning and started making noise after about four years of constant use. I remained connected to a PC and did not carry move it anywhere. The second My Book Drive died under warranty a little over one year after purchase. Although it sounded like the drive was spinning, the failed to be recognized by any PC saying it needed to be initialized, although that option was no longer available. That drive was 80 percent full of personal data that was lost except for important data that was luckily backed-up. I could have been be a bad circuit board, maybe. WD does offer a decent 5 year warranty. They also claim data privacy protection and security in their written policy. I will get a replacement under warranty but loathe the hours of lost work due to two device failures. I am awaiting a replacement drive and thankful my data will be wiped clean and remain secure (hopefully). Crossing my fingers. Maybe the third time will be the charm fro the Western Digital My Book.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good drive for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonably priced drive that performs as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent solution to my system backup needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Western Digital HDD was exactly what I hoped it would be - it looks good, was easy to install, and has fast file transfer. It replaces an off-brand hard drive that failed within months of installation. I'm delighted with this WD drive!

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Good back up hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good back up hard drive and storage solution.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Solid drive for work needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a decent drive for backing up my projects and files.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product, for the price. Software not user-fri

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no indicator light to show machine is on. Directions for operation are skimpy. In very small print, user is told the progress of the back up session. I finally figured it out, but it was frustrating.

    I would recommend this to a friend