Customer Ratings & Reviews

Very simple. I like the WD software utility that gives me the option to mount the drive with a password. Only slight is there are no lights. Would be nice to have an activity light.

They all seem to work well initially but down the road just a few critical sectors go bad taking data with them. I'm always wondering when mine will go bad. When they start to go bad, it is a real chore to back them up because they have so much data and they might die completely before the data can be retrieved. I know the data is still on the drive but I just can't get to it. To have the manufacturer recover it costs more than the drive costs. There's got to be a way they can backup those critical sectors so the drive will continue to be accessible. I would not recommend it any more than I would recommend another one. The SSDs cost more but just might be worth the cost until they figure a way to make them fail too.

Needed a replacement drive for my Synology. WD has made it much tougher to shuck the enclosure and I wish they’d let you re-use it with a different WD disk.

In the past when looking for a backup to my system, I've had to subscribe to services that would never give me an image and all the files. With the WD product, I now get that plus other features.

Does not pair very well with Xbox series x and constantly resets and now can’t use it on pc

Worked as I had hoped. I connected it to my kids ps4 to expand the hdd capacity. No need to open the ps4 and change the drive like ps3. Plug and play and the transfer to the new drive was quick.

I had to reformat it to use on my Mac. Took maybe 10 minutes to look on youtube on how to do it. I have it connected to my router and use to back up all the Macs in the house and to store my photos.

A backup drive works best if it backs up! I replaced a smaller WD Passport with this 4 TB MyBook & both have the same problem: difficulty meshing with OS Time Machine. The WD utility suite can't even find the volume altho it shows up on my desktop. Automatic backup doesn't happen, but if I shut down, unplug it, restart & plug it back in it will run a backup satisfactorily. When I first got it, it vibrated so bad it was too noisy for my music studio. I put some soft rubber feet on the case & that helped. Also, unlike Passport, MyBook has no light to indicate its status.

I bought this to use as a network storage device. I formatted it and plugged it into my routers USB 3 port and it works great.

Set this up as a Time machine on my iMac. Easy to reformat and fast transfer speeds. I just wish this version came with a thunderbolt cable. Otherwise it’s a good drive so far.

So far the hardware has worked fine although I had to reformat to NTFS from exFAT to work with my router. The WD support did not provide good advice; only suggested to buy different models to work with routers and indicated this model does work with routers.

I won several WD drives. I find this model to be relatively quiet, doesn't get too hot, and generally does the job intended. Since buying this drive I bought two more including one for a friend.

Need device to back up work file on home computer. Only drawback usb cable very short, otherwise just purchase extension usb cable to connect.

Does the job, however an earlier model I had failed while still a young drive. Fortunately the data was recoverable. It would be valuable to your customers to post info on speed and longevity with the hard drives on sale.

I USE IT FOR MY WEEKLY SYSTEM BACKUPS, IT WORKS VERY GOOD. THE ONLY THING IS THAT FOR SOME REASON IT WILL ONLY HOLD O SYSTEM IMAGE. EVERY WEEK THE PREVIOUS WEEKS IMAGE GET WRITTEN OVER

Using this to back up all movies/pictures/music/home videos. Great price and memory capabilities. Super fast speed. Using with iMac desktop circa 2015.

Outstanding product! I have owned multiple WD devices over the years. Still have my 500G WD portable device from 10 years ago. Great product!!

Best help when we first walked in. The drive was easy to find, once home it was easy too remove from shell casing and install in,computer.

I purchased this external hard drive just before the lockdown last year and it has served me well ever since. Perfect timing.

My cat chewed the power cord on my external drive. I taped the cord together and needed a replacement quick. This was in stick AND on sale. Thanks!