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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1711 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,711 reviews
  • Rated 5 out of 5 stars

    Great extended storage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect space and speed, it’s sleek design is an awesome addition to my center. Trusted company and continue to buy from them. The exterior power source makes it seem more powerful aswell and more independent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use, lots of capacity for decent price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this drive to completely backup an expiring computer,. No problems running the included backup software. Thought I would have to run s resort process on the new computer, but was able to access the backed up files directly on the new computer. Only con is the lack of any indicators (power/activity) on the device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great unit ,on sale

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have excellent employees. A hard drive like this one was also at another store. I asked your employee about it. He said that this was an excellent hard drive , and it was also on sale. Well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent backup drive

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only used this for a short time, so I can't comment on its reliability. But it works well so far as a backup drive. I did reformat it for Mac OS Extended (Journaled). Purchased on sale so a super value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD - My Book 8TB External USB 3.0 Hard Drive - Bla

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 5th "My Book External Storage Hard Drive" This one is 8 TB which is tons of rooms for my files, photos and videos. I am avid photo/video lover and this hard drive can handle it all. I'll have to buy another one though so I hope they will have a 16TB soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good external storage

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great external drive for games or movies, etc. Very fast for a hard drive rather than an ssd. Would recommend if you want something to backup your PC and store your older games on.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not for XBox one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally purchased this for my Xbox one. When I looked for an external hard drive, I searched specifically for ones for use with Xbox one. This was one of the ones on the list. The price was descent and with 8TB I figured I would never run out of room. I bought it hooked it up and started to transfer games from my Xbox hard drive to this one. Every thing was going fine for about a month then this hard drive dropped everything and had 0 games on it. t also would not accept any downloads. I took it back to Best Buy and because it was only a month old I had no problem with a return. This hard drive may be good for use with a computer, but NOT for Xbox one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent 8TB External USB 3.0 Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a 4TB Toshiba External Drive. I am truly happy with the added space and price paid. I've owned it for about 4 months now and no problems whatsoever. Very reliable and would highly recommend to anyone looking for a higher capacity drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great portable drive, pretty quiet.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive has a great white drive within. I use it as a network backup device and it works as well as the 3tb WD it replaced. Very pleased with the speed, which is about 150 MB/s both directions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    WD My Book External Hard Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought WD My book to back up my other external hard drive. I'm on Windows and the set up was easy. Transfer speed is great and I like that it comes with a 3yr manufacturer warranty.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best unit for price and capacity I could afford

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still transferring my data to this unit, but still I think it will help in what I want it to do for me. - This is about my tenth unit, I started with a 500gb . I am a digital MUSIC collector

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    8tb hard drive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be relatively quick for file transfers although I believe it is a 5400 rpm drive. The drive does make a slight clunk sounds every few seconds but I believe that is normal for this model.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lots of storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds a ton of music and movies. Transfer speeds seems adequate. Using it with my Nvidia Shield Pro. Only issue I have with this is the clicking sound. It's pretty annoying and constant. The drive has a hard time going into sleep mode when I put my shield into sleep mode. All in all great drive.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not too good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My book cannot start when I plug it. I had to unplug many times

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Does what it should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fine external drive that does what it's supposed to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast & Trustworthy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a video professional, storage is a major issue for me, and I’ve had all major brands of hard drives over the years. Single drives and NAS devices. When it comes to affordable backups I have been very satisfied with Western Digital drives.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only tried 2 of these 8TB USB drives, one seems slower than the other, neither seems to be as fast as the 10TB drives. I haven't compared them objectively. This is a subjective judgment and could be coincidental.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice for file backup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using WD external drives for years. Always outlasts the warranty period by at least a couple of months. The black models seem tom outlast the warranty the best. My external drives are always powered up, so your mileage may vary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backup drive for video files

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a backup drive for large video files (usually 100GB+). It works well without fail. I would prefer a more generic case that could be opened to remove the drive, but others will probably appreciate the style.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well with iMac!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external drive works very well with quick information transfers from my iMac. The only issue I have had was when I lose electricity it takes time for the drive to show up.

    I would recommend this to a friend
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