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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1711 reviews

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  • Value

    Rating 4.5 out of 5 stars

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 1,711 reviews
  • Rated 1 out of 5 stars

    Card was stolen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some loser in a trailer park (literally) stoke my card. I wish him nothing but misfortune and a piece of garbage purchase !

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never buying again!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive is slow and very unreliable. Do not waste your time or money. I bought a G-Drive external drive and never looked back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NOT good, does not work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is NOT good. It worked for a moment, now it won't mount on any of my computers!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Western digital my book

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It broke on me in a year and 4month only and dont buy this brand

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working very fast

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm just glad it decided to brick itself during the return period

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device stopped working after 2 weeks of use. It would not eject from the computer then all files disappeared from the device.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not my favorite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second the I got, I don’t think I will get another. They are not good sorry

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Sure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was bad out of the box.Could be me.Returned to Best Buy. Bought a Lacie hard drive.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nope

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made my comp bsod. Driver support sucks. Def would but recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Problems....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not regularly back up as described. Got frustrated and disconnected it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best buy sucks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You haven't sent me my product you idiots!!!!!!!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Conector is broken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Conector is broken and can't be fixed. Would not recommend to anyone

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disk no backing up consistently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disk seems to work intermittently as a backup device.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Just A Great HDD !!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Purchased 3 to replace 5TB ones that are 3 years old and I couldn't be happier. This is just like having an internal HDD sitting outside of your computer. If you are using USB 3.0 it is ridiculously FAST! =) If you are moving large amount of data over to it use software or an imaging program that will verify the data was copied over successfully. Also, keep in mind they do tend to get very warm with heavy usage but that is true of all HDD's. This is NOT a backup system... don't treat it as such. Keep a copy of important things somewhere else. ALL HDD (INTERNAL AND EXTERNAL) CAN SUDDENLY STOP FUNCTIONING, THEY ARE ALL MECHANICAL DEVICES THAT CAN EVENTUALLY FAIL. I keep a copy of things at a different location just to be safe. It is cheaper and faster then paying for Data Recovery. -Richard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Workinig Fine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is working as promised. Could not be any happier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    12th Book

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very valuable item for storage of very necessary recordings.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Steve

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just plugged into my laptop and started using it Easy!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Drive is fine. Included backup software is bad.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive is fine. It looks nice. It is quiet. It installed easily on my Windows 10 desktop. The included USB cable is a little short but was long enough for my purposes. The included software was very, very slow and had very few options. I didn't even finish a first backup because it was soooo slow. I downloaded Aomei Backupper Standard and used that instead. It is free and highly recommended. I chose to do an image backup of the volumes. The backup ran pretty quickly. After the backup completed I was able to mount the volumes so they would appear in file explorer as lettered volumes. It was super easy to copy a file from the backup and paste it anywhere on the computers internal drive. Amazingly great. The next question is whether I would recommend this product to a friend. I would say no unless they feel comfortable using other software.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    No issues so far

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personally I find WD drives a little more reliable with respect to Seagate. I may be wrong though. That's my personal impression. It is also a little cheaper than Seagate... I definitely recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just Buy it.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice design, ample space. Worth the money, would buy another.

    I would recommend this to a friend
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