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Customer Ratings & Reviews

Model:
WDBCTL0030HWT-NESN
SKU:
1766022
Your price for this item is $159.99

Customer reviews

Rating 4.2 out of 5 stars with 906 reviews

Rating Filter

Rating by feature

  • Ease of Use

    Rating 3.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the My Cloud 3TB External Hard Drive's ease of use, ample storage, and relatively easy setup process, as well as its remote access capabilities. However, some users experienced issues with the product's reliability and found the software and instructions to be less than intuitive. The price point was frequently praised. A few users also noted that streaming performance was generally positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 906 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up on my home network and connect to it from all devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Save from monthly cloud fees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use. İ really like about easy file transfer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent HD. very easy to intall. I do not have any problems so far

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up easy to use easy to manage what else can you ask for.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lots of space but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has lots of space but getting it all set up can be tricky. It took me a few days to get it set up with our network and it was running great... for about a month. Now I can "see" it on the network but I can't get anything to go on in via the cloud because it's not stable. Have to hook it up to your computer to get your stuff on there and do the backups. Called tech support and they told me to upgrade the firmware. Didn't help my problem, so yea it's got a lot of storage... when you are able to use it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product, scant instructions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a few weeks of using this storage I am very pleased overall. It is sleek, full of interesting features and affordable. Although it is very easy to step up, the instructions included in the box are minimal so you mighy need some help if you are not tech savvy but once you have it up and running, it works great. The back-up process of my Macbook pro was very smooth although I would recommend to upload large volume of data through an ethernent cable, it might take few hours to do it over wifi depending on your Internet speed. The mobile app for iphone and Android does not have the most polished interface out there buy it works great and allows me to backup my phones and to retrieve information as needed. Overall, it is a great product. Multiple online tutorials for setup are also available in YouTube.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote access

    Rated 5 out of 5 stars

    Easy. Simple. Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This WD MyCloud was SO easy to set up. Just followed the instructions, downloaded the software, plugged it in and it was done. I absolutely love how simple it is to access my files from anywhere, and free up needed space on my devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy personal cloud storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD did a nice job with the GUI which makes it pretty easy to set up. Would recommend using either a static IP address or linking to device's MAC address for stability.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to locate in store. Easy to set up at home. Trouble free.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Cloud Storage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive is an excellent cloud storage, easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Cloud Alternative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good product and I am very satisfied. The cloud options are great to have. It takes a while to view your files, but it all depends on your internet connection. It is nice that they give you a USB port so you can have a backup drive for your backup. I have had to restart the system a few times after I had tried to access the system through my computer or phone. This was after it had been idle for a few days. Not sure if that is an issue with everyone else, but not a deal breaker. I also like the email notifications if there is a problem with your system. Although if something really critical happens you won't hear a thing, right?

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, great product, works as advertised, I like it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My Cloud External Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, easy to hook up. I like the features offered.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Does what its suppose to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that I can get all my files when I'm traveling. Has more than enough room for what I need. It didn't seem the easiest to set up. First time it didn't actually backup my computer had to go back and do it again. For me, not very technically advanced it was a little difficult to set up other users. It seems like there is a maximum of 4 users you can have. But it seems to be doing what I need it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My cloud works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this product. Very simple and easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy installation, running in no time. Have access to my own personal cloud anywhere with internet. Decent upload/download speed. Wish it has a power switch.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great capacity and easily store. Access files from anywhere.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Personal Cloud Solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfect solution for music or data. The only issue is speed. The transfer rate is slow even on the network. Nonetheless, I purchased a second one.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great for The Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hardrive is great and you can access from everywhere!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for storage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is fast and very reliable. Easy to use and set up.

    I would recommend this to a friend