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Customer Ratings & Reviews

Model:
WDBCTL0030HWT-NESN
SKU:
1766022
Your price for this item is $159.99

Customer reviews

Rating 4.2 out of 5 stars with 906 reviews

Rating Filter

Rating by feature

  • Ease of Use

    Rating 3.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the My Cloud 3TB External Hard Drive's ease of use, ample storage, and relatively easy setup process, as well as its remote access capabilities. However, some users experienced issues with the product's reliability and found the software and instructions to be less than intuitive. The price point was frequently praised. A few users also noted that streaming performance was generally positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 906 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does what it is supposed to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great hard drive, it is easy to set up and use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Cloud Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as advertised. Easy set up and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 2 out of 5 stars

    I thought it would update like the icloud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to tell it what to copy over to the hard drive the individual files or picutures you want to store. it seems to prefer pictures but videos work pretty well if you down load the video app. If you play it right off the my cloud app it skips alot. Over all it works well and follows you so you can access the pictures but it doesn't back up by itself like a lot of apple apps do.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great backup system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the MyCloud to store my files. Easy to use, too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Quick and simple installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Cheap. I should have hooked it up directly to my PC so I could transfer my files to it easier and quicker, but I should have known better when bouncing 1.5TB through my network to it. Really love it though!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great Easy setup works right out of box @@@@@@

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great for pictures.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for saving pictures from all my devices. #1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the My Cloud NAS drive so I could access my files when I am away from home. I was pleasantly surprised to see advanced features like access control for the cloud and local network, media streaming, and emailed admin notifications. In my opinion this is a perfect mix of home and business features. 100% worth the price!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Who doesn't need more storage?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How about 3Tb? This Network Attached Device now holds all my photos and music files, so I don't have to worry next time my phone or laptop dies. And, there is so much storage I've gone on a music buying spree. One day, it will serve music to my Sonos... once I read the instructions. Storage is so cheap! This is way cheaper than subscribing for space in the cloud.

    I would recommend this to a friend
  • Pros mentioned:
    Remote access, Setup

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Access files anywhere. Easy to set up. No problems yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product and great price!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so grateful to find this product at Bestbuy store, I compared the price and found the best price at Bestbuy. Very satisfied with the product and now I don't have to worry about keeping my HDD every time with me and have a peace of mind having auto upload my phone photos directly. I recommend this product to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Storage

    Rated 5 out of 5 stars

    Easy plentiful storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This equipment works great so far. It was easy to install and has plenty of capacity. I was also surprised to find out my samsung tv recognizes it on my home network, so I can see all my pictures on the tv remotely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD my cloud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased to use in tandem with the Apple air port time capsule. Once formatted for the Mac, it has been a great addition to our network. I haven't accessed the device yet while I am away from home, but if it operates as advertised, it will be great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Enjoying the wireless functionality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been impressed with this hard drive for the short time I have had it. I really like the ability it has to back up my Apple products remotely.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Perfect for personal use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Throw all my music and videos on it and able to access from any computer or mobile device from anywhere. Access through mobile phone and play through car speakers via Bluetooth. Coolest thing ever!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good hard drive, decent support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Support online for this wasn't the best, may have been due to the holiday season and overwhelming requests for support though. Works as it should now

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Good NAS for backups.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two NAS drives for storage and to have one drive backup the other drive. Setup was easy and I had no issues. Setting up the safe points was a little more difficult to get up and running, but after the setup was done the backups have been running with no issues. I did not need all of the options that the My Cloud offered, but it is nice to know they are there if I need them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easily setup & easy to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how easy to setup and how quick to use it! =)

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great backup drive inside your own network

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought a 500 Gb external hard drive three years ago and it was over filled. The My Cloud became a second storage area for valuable pictures and files. It has enables the backup of all my computers, and other devices around the house. I'm not 100% happy with the menu system. It could be much better, but after playing with it for a while, I can understand it and make it work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent little NAS for the price. Fairly limited on functionality, but does allow addition of external USB3.0 devices which is quite handy.

    I would recommend this to a friend