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Customer Ratings & Reviews

Model:
WDBCTL0030HWT-NESN
SKU:
1766022
Your price for this item is $159.99

Customer reviews

Rating 4.2 out of 5 stars with 906 reviews

Rating Filter

Rating by feature

  • Ease of Use

    Rating 3.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the My Cloud 3TB External Hard Drive's ease of use, ample storage, and relatively easy setup process, as well as its remote access capabilities. However, some users experienced issues with the product's reliability and found the software and instructions to be less than intuitive. The price point was frequently praised. A few users also noted that streaming performance was generally positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 906 reviews
  • Rated 5 out of 5 stars

    Excellent NAS for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This NAS was easy to set up and has some nice features with its easy interface. I like that it will send me an email, if I so chose, when it loses power (obviously after power is restored) or network connectivity. It is very fast when paired with my gigabit router. Sure, it's not a RAID, but look at the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Generally satisfied, but not what I expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm generally satisfied with the MyCloud device. However, I expected to be able to access files via the cloud much like I do with dropbox. That's not the case for two reasons. First I primarily back up mac computers using mac time machine. The time machine encrypts the files. Therefore I can't access them on other devices. The result is the my cloud device serves as a backup device not as a cloud device. I realize that is not a WD problem, but it's a different outcome than I expected. The second reason is I have not figured out how to automatically backup PC files. I suspect that backing up PC files would be much like using dropbox. But because it's not an automatic backup, I don't use it like dropbox.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Lots of memory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hard drive was easy to set up with multiple devices and easy to download to has tons of storage and all devices can see it would definitely recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, now everyone in the house can access the file from the MyCloud. One thing that worries me is how secure is the product?

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 4 out of 5 stars

    Lots of storage that can be shared

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good storage and backup for a great price. Great looking product.

    I would recommend this to a friend
  • Cons mentioned:
    Instructions

    Rated 3 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish there was more instructions that came with the product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as intended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and is user friendly. It could have a better interface, but overall, it's a great addition to my home network.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No issues; so far so good...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it a month or so and have been able to access with iMac, iPad, iPhone Win10 Laptop and BlueRay DVD player media function.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good backup source

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as advertised and not to terribly difficult to configure--takes substantial amount of time to perform initial system backup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great cloud drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First cloud drive I bought and it was basically plug and play. Simply to hookup and get going with and the downloadable phone app was easy to hook into for downloading pics taken with my cell phone. I'm in the IT field and WD has been around for many years and is excellent quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you need to setup your own Cloud. Easy to setup just as described. Great price. You will be satisfied with its performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product that does just what you expect it too. Had another NAS drive (not WD) that crashed after 1.5 years (thanks goodness for backups). WD makes awesome and reliable products. Would definitely recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i wanted something a bit more secure than the cloud. this is the perfect answer and my family can access it as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as Advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great and easy personal cloud system. I am currently using it to stream movies and music using DLNA. Super low power consumption and super quiet. I also like the fact I can attach a second drive over USB and automatically save "safepoints" to the external drive.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Good media server

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The name MyCloud is a misnomer. This is actually mediaserver and it works pretty well. I highly suggest upgrading your purchase to the larger, dual drive units in order to back up your files. I picked this one over the Seagate model because it has a better app and a better web interface at this point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it the way it works.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was tired of dealing with Passport drives due to uncertainty. I have yet to transfer all my files to it but I have connected my passport to it and I can access it from anywhere which is a great. Don't have to pay any monthly fees to cloud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was only looking for a network connected drive for backup. MyCloud feature is pretty cool. It allows access to content from my iPad and on the web. Easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Works like it's supposed to..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not bad so far. Setup is easy. I havent really bothered to get it set up on my phone yet but may do that soon. As far as working on my home network, it's fast and easy. I watch movies from any of my computers while it chills in my living room. I'll nacre to come back and edit after I try the remote features.

    I would recommend this to a friend
  • Pros mentioned:
    Remote access

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Able create and organize my personal cloud without the headache of anyone breaking in. Easily able to access all my movies,videos and pictures remotely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product that was simple to set up and use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to set this dive up and use with both my android and my girlfriends iPhone. The auto backup feature in the android and apple app for the photos is great, no longer have to worry about running out of room on the phone and wondering which photos to delete.

    I would recommend this to a friend