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Customer Ratings & Reviews

Model:
WDBCTL0030HWT-NESN
SKU:
1766022
Your price for this item is $159.99

Customer reviews

Rating 4.2 out of 5 stars with 906 reviews

Rating Filter

Rating by feature

  • Ease of Use

    Rating 3.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the My Cloud 3TB External Hard Drive's ease of use, ample storage, and relatively easy setup process, as well as its remote access capabilities. However, some users experienced issues with the product's reliability and found the software and instructions to be less than intuitive. The price point was frequently praised. A few users also noted that streaming performance was generally positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 906 reviews
  • Rated 4 out of 5 stars

    Great backup product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is a super backup choice but the manual is not as through as it good be.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good net storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first net storage - Easy setup,Good design. Interface could be better designed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised as a NAS. Haven't used the remote access from outside of the LAN, but throughput on the local net is much better than that MyBook that it replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was delivered on time and very easy to set up. Great way to store old proposals and family pictures to use at a later date. My wife and I work from home and it was very easy to set up folders for us to share.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Working good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set-up, just need to get time to transfer all our phone and iPad pics over.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 4 out of 5 stars

    great convenience to get to your files anywhere.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The convenience of a private cloud is the obvious attraction, but to make it sync with my computer, you need to buy WD Smartware Pro - which ran into numerous problems on my Windows 8 laptop. The support guys were very helpful to take care of them when I called

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product once set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the HD is a good product once it's set up, but the interface could be better

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Wireless Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and use. I replaced an older WD Hard drive with this one. You just need to plug it into a power supply and connect directly to your router. There's an app that needs to be downloaded and then you can connect wirelessly to your HD. I love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer Norton or mcaffe over web root I am using the free trial for now

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works without me thinking about it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using mine as a wireless backup (TimeKeeper) for my MacBook Pro. Took a long time to do the initial backup, but after that, everytime I turn my computer on, it's there for me performing backups, hourly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to install and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD my cloud is very easy to install and can be accessed from any device.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took me a while to understand on how to use this product, transferring files, sometimes the files don't get transferred, some frustrations, when watching something, more or less, same as streaming movie from the internet, thought it would be a better product but was disappointed with the speed.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the speed of the hard. Great backup harddrive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my music library from any location. Movies only work well on home network. A network password is requested when trying to access my folder so I don't use that folder anymore. Streams ok to my home network devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. No issues so far. Better than the previous WD drive I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Cloud NAS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried several different cloud NAS products. Although not perfect this NAS delivers where others have failed. Simple software and user interface will have you up and running in no time. Enjoy !

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 4 out of 5 stars

    Backup for my home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    trusting how long it will work...as last external hard drive(Seagate) had problems in only slightly over two years ... can I revise this review if problems later... At this point seems to be working OK seems slightly faster than last ext. HD...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    This is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome! I use it to backup all of my pictures and time machine backups. I also plug in a regular external drive and it backs itself up every night. Great product highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Storage Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best storage device that I have ever purchased. The device only has to be connected to wifi, not the device that is being backed up. And the best feature is that it backs up automatically.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    great concept, I must be getting old

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to think I could handle technology, maybe it's beyond me now. I got the drive running but seem to have ongoing challenges. I accept it may be me, but I was hoping it was a little more dummy proof. I'm sure I'm not using it to the level I could, but don't have the time to become an expert.

    I would recommend this to a friend