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Customer Ratings & Reviews

Model:
WDBCTL0030HWT-NESN
SKU:
1766022
Your price for this item is $159.99

Customer reviews

Rating 4.2 out of 5 stars with 906 reviews

Rating Filter

Rating by feature

  • Ease of Use

    Rating 3.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the My Cloud 3TB External Hard Drive's ease of use, ample storage, and relatively easy setup process, as well as its remote access capabilities. However, some users experienced issues with the product's reliability and found the software and instructions to be less than intuitive. The price point was frequently praised. A few users also noted that streaming performance was generally positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 906 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    It's great having my own cloud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it doesn't take up much space, can place just about anywhere & easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Makes cloud secure for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the idea of having my own cloud functionality that is secure for me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best way to store things!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the my cloud. I can put pictures or documents on it from anywhere and I can also pull things off if I need them as well. Truly is easy to use and so glad we have one now! I wish I had bought one sooner!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Wd Cloud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased due to not feeling secure to use online services. Overall it is difficult to setup, use and understand the documentation. Also it does not have the ability to create a complete backup image like windows backup so you cannot use to restore your system completely. However I was able to retrieve the necessary files when I set up a new computer.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Excellent personal cloud storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We moved a lot of data from our computers onto the cloud storage to free up space on our computers. It is easily accessible from any internet access. It's great for file sharing among family members too.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't work well with my Mac. maybe I should've spent a little more and get the time capsule.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for an everyday user or a small office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the purchase if you're looking to purchase a cloud-based hard-drive or an external hard-drive. Absolutely the best way to securely access your data when you're away from home or the office.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Personal Cloud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use.Love the design and transfer speed is also great Plug Play

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Just getting started but so far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am looking forward to using the product more and seeing what it can do

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value for lots of storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup went fairly smoothly but with a few hiccups to overcome to get everything set up the way it needed to be. Product is compact, quiet and with lots of storage available. Cloud feature is so-so. Performance is good but nothing special.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great tech support from WD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent storage capacity. Love the dashboard feature of the product.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great product!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to sync my home PC with my work PC. It took a little while to work the kinks out - Had to call tech support 2 times. However once I got it up and running it performed great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wanted my own Cloud - Great outside access

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was going to either buy another HD or WD Passport but while thinking about it, the cloud gave me all the benefits I wanted. I was able to free up space from my system HD's while being able to access my data (Doc's, Movies, Pic's and music) from anywhere I have internet access with strong password protection. I would recommend this to anyone that asked me about it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    my own dropbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to setup and easy to access through any device... I use a pc and iPhone... shows up as a directory in my windows explorer... and the iPhone apps behave like dropbox and OneDrive... great product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Not easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No cloud for Windows 10! Other that pretty easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cloud storage for the common

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a tech guru so I was a little worried but it is easy to set up and now just stores my stuff without having to do anything. Works great and I don't have to pay for cloud!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works for PC and Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up with the PC's we have and the Mac computer. I like that we can get an app on our iPhone's and iPad and be able to access all that we have on the device and download items.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    My Cloud, Fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device has worked out well, this week is the first time for me to test out the true cloud ability. Viewing pics away from home and storing new ones to make room for more. Fantastic!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Large JPEG'S & DNLA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your camera takes large JPEGS be aware of the how the Twonky DNLA is not comparable. If you choose to display these though your network on a Sony Blue Ray player (Media) onto your HD TV the pictures will be fuzzy until they are reduced in size. Western Digital has no current plans for firmware to correct this and it is not documented.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed more space and were concerned we would lose family pictures and important files. Purchasing our Cloud was a great choice for us and we are happy for the extra storage space.

    I would recommend this to a friend