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Customer Ratings & Reviews

Model:
WDBCTL0030HWT-NESN
SKU:
1766022
Your price for this item is $159.99

Customer reviews

Rating 4.2 out of 5 stars with 906 reviews

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Rating by feature

  • Ease of Use

    Rating 3.1 out of 5 stars

Pros mentioned filter

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89%would recommend to a friend

Customers are saying

Customers are satisfied with the My Cloud 3TB External Hard Drive's ease of use, ample storage, and relatively easy setup process, as well as its remote access capabilities. However, some users experienced issues with the product's reliability and found the software and instructions to be less than intuitive. The price point was frequently praised. A few users also noted that streaming performance was generally positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 906 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome cloud drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this cloud drive and it was easy to set up. Great for backing up all your devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great product...great storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install..holds your own ICloud storage...Arrived in good shape and fast delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to back up all our files within a day easy-to-use worked well great for access anywhere

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this you will be able to put everything in this gadget without any problems

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great piece of equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I anticipated something that would be convenient and useful, what I got was exactly what I hoped for; I'm able to put the materials in a place where it doesn't matter what device I have, I can always get to them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works but a little difficult to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a somewhat difficult time in the set-up phase of this mycloud device. When using WDSync it automatically is set to sync all your documents, music, video, etc. When I let this run it was taking a very long time to complete. So, I tried copying files directly to the drive. This then produced errors that two files of the same name were added at the same time. These 6000+ files just sat in a "pending" case. I finally used another free software, FreeFileSync, to get all the files in proper sync. Now WDSync seems to work well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does the job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to store all our photos. Easy to setup and run. Does exactly what we wanted it to do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lots of space, but not as fast as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased and installed in an hour. Thought connecting directly to internet switch would make backup fast...no, still took 6 hours to backup. but each successive backup is automatic and I don't have to wait.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    More than enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Cloud was more than enough space i needed. Great Storage amount and wireless!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great cloud for home.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to setup and use. Gives me easy access to my library of photos and MP3s.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Need Extra Storage, Go buy this!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for your money and great storage. No issues and works as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    My Cloud drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great on backing up photos on cell phones with the app and is easy to set up. Unable to backup computers that are on the same network.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had problems trying figure it out. Had contacted a friend that new about computers. He explained to me how to do send pictures and home movies but my relatives having problems seen it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I have some problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My main reason for purchasing this drive was to provide access to photos remotely, such as on my Android phone and my wife's i-phone. While access from within my wireless home network is fine, I can not get access to work on my phones unless I am at home! That kind of defeats the plan. I can't say anything about tech service support, because I have not sat down and tried to get them to help me yet. There is a strong possibility that user error is involved! Still, I followed the intuitive steps, so hoped for the best outcome.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product, lots of apps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed and backed up 3 office computers in about an hour. Does what I need it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool and Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to upgrade from our current 1TB USB attached drive to this Cloud Drive to allow easier sharing of files across our home computers. The setup is simple, basically auto provisions the wireless connection and there is a quick start wizard for each operating system to connect. I recommend this drive for anyone looking to share files within their home... or from anywhere.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for fast and easy setup and storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even with the occasional short loss in connectivity it has been worth the investment. I am comfortable all my devices are backed up, and being able to access that data virtually is a useful perk.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great for personal cloud to manage pics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good for manage overloading cellphone pics easy to install

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works well but periodically times out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the ability to access it from multiple computers and from the internet. I do find its tendency to "drop" its connection to devices annoying. Overall, its a good file sharing option.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    WD My Cloud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as it was less expensive than the Apple Time Capsule. However, I had some problems getting it set up. However, in all fairness, I am not very tech savvy.

    I would recommend this to a friend