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Customer Ratings & Reviews

Model:
WDBCTL0030HWT-NESN
SKU:
1766022
Your price for this item is $159.99

Customer reviews

Rating 4.2 out of 5 stars with 906 reviews

Rating Filter

Rating by feature

  • Ease of Use

    Rating 3.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the My Cloud 3TB External Hard Drive's ease of use, ample storage, and relatively easy setup process, as well as its remote access capabilities. However, some users experienced issues with the product's reliability and found the software and instructions to be less than intuitive. The price point was frequently praised. A few users also noted that streaming performance was generally positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 906 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Everyone should have one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and set up. Everyone should have one protecting date in the home.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great idea, but not ready for prime time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went I. To buy another external hard drive for my MacBook, associate talked me into this instead. Installed pretty easy but took Forever to upload my large digital photos. Finally waited it out and loaded some files for a client, and this was on a fast network in my home. I went to a local watering hole to show work to client with pretty good wi-fi. It too so long to access that I was extremely embarrassed. I returned it, but two more external portable drives, much happier! I do think it's a great idea, just not ready for the real word yet.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It's a great product if it's just you using it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great product if you only are using it. But the instructions are lacking on others who need to connect to it. Those instructions were not real clear. Other than that great product.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Cloud storage for home PCs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 1 month of service the drive is providing shared storage for home PCs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everyone should have one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just went on our honeymoon and were able to send all our pictures to My cloud while still on our honeymoon just in case something happened to our cameras! It is such a peace of mind to know our important items are easily backed up and accessible.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for on the go people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tool formy small business . We can all sabe to this storage device and the share from it. I think it's a great product with a ton of features . Recommend it to small business.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great option for sharing, storing, Eric

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option for sharing, storing, and remotely accessing data. Easy set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I works fine, but every now and then it drops and it can't be found. It usually comes back in a few minutes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact I can travel anywhere with my laptop or cellphone and be able to get any data from back home on the main system. AND, it's kept up to date automatically.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive is nice to have but in order to use it on our home network it took a little more than just "plug-n-play". A little complicated but not impossible to overcome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    provided good backup to all my devices. This provides great security

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great cloud drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only con is it will not work with window edge.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Loving the Cloud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and load app on my phone....5 stars!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great storage device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I wanted . Easy to set up and works fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price ! And it is at MY home !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still "testing" My Cloud and am quite pleased with the results, so far . I am accessing it from a variety of devices from a wide variety of locations . So far, so good . Sometimes there is a question of slower access time . But that can be a variation of local data speeds .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great storage device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and has made working from home so much easier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to share files

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an unusual product when I bought it - very cool to be able to "partition" and share certain files with family and friends.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Nice external hard drive for backups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for excellent price. However, it's not that easy to setup when you have multiple computers.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The information and description about My Cloud was how easy it was to use. I have had it for about a month and am still trying to figure it out.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It is a great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like very easy to use, friendly .great piece to have

    I would recommend this to a friend