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Customer Ratings & Reviews

Model:
WDBCTL0030HWT-NESN
SKU:
1766022
Your price for this item is $159.99

Customer reviews

Rating 4.2 out of 5 stars with 906 reviews

Rating Filter

Rating by feature

  • Ease of Use

    Rating 3.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the My Cloud 3TB External Hard Drive's ease of use, ample storage, and relatively easy setup process, as well as its remote access capabilities. However, some users experienced issues with the product's reliability and found the software and instructions to be less than intuitive. The price point was frequently praised. A few users also noted that streaming performance was generally positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 906 reviews
  • Rated 5 out of 5 stars

    works great for what we need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this product it works for our home. With having the smart tv tablets and phone it's great we all can hook up and use it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not easy to utilize, so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't been able to use the thing too much- problems connecting with it. Fortunately the tech support was free and nice enough. I'll be keeping my fingers crossed that it won't screw up...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small office network storage drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second WD storage device I buy. I used it in my office to store and share documents within my network.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does not seem to have all its issues worked out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install, however it seems to take a fair amount of researching and playing around on the user interface to really be able to use this device for everything it advertises

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Cloud Access

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good software with a great backup utility. Only wish I could synchronize files for true cloud access.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works OK but internet setup isn't very easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works super easy as an external hard drive or network cloud but it couldn't see my internet connection and I had trouble connecting it as an internet cloud device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My personal cloud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfect product to create your very only cloud at home. I would recommend this product to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great backup for our phones pictures.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great backup for all of the video and pictures we take on our phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product. I just hope for updated apps.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As long as WD keeps updating the software and Apps for the I-cloud, this product will be amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    slow but works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is one of the best things i have purchased from best buy... network xfer is slow

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great storage for multiple users.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for sharing files with multiple computers... Great for family photos, videos, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plug in and run the the updates and sit back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good drive for file storage and backup over your network

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT TO STORE MY FILES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT TO STORE MY FILES SO I CAN SEE THEM IN MY PHONE, TABLET OR COMPUTER

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    loading data can be very slow.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have huge amounts of data to back up it will take hours. Once the data is stored the drive performs well and is easy to access through your network.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up and get started

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much improved over predecessor, which was also a good product (MyBookLive). Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it's intended to do. Works well with Apple backup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works better than expects for my picture storage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely satisfied with the function and remote accessibility of my content.

    I would recommend this to a friend
  • Pros mentioned:
    Setup
    Cons mentioned:
    Usb

    Rated 4 out of 5 stars

    Good NAS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was stupid easy and even with the firmware upgrade it was up and running in about 15 minutes. Tested streaming some movies and it didn't lag at all so it is accomplishing what I bought it for- to not have my media pc running 24/7. Only thing I'm disappointed with is not being able to find a network device that you can browse to and manage the whole disc without their web interfaces- I'd like to be able to pull up the whole disc and create and manage directories on my own. But overall it is easy to manage in a browser and it is fast. Haven't used the USB since I back up the data to a 3tb drive on the media pic using Acronis.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works intermittently. Received a bad unit and had to get a new one. Still have problems with the unit.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using this product to back up my photos and it has worked very well.

    I would recommend this to a friend