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Customer Ratings & Reviews

Model:
WDBCTL0030HWT-NESN
SKU:
1766022
Your price for this item is $159.99

Customer reviews

Rating 4.2 out of 5 stars with 906 reviews

Rating Filter

Rating by feature

  • Ease of Use

    Rating 3.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the My Cloud 3TB External Hard Drive's ease of use, ample storage, and relatively easy setup process, as well as its remote access capabilities. However, some users experienced issues with the product's reliability and found the software and instructions to be less than intuitive. The price point was frequently praised. A few users also noted that streaming performance was generally positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 906 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great storage from anywhere

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having my own cloud that can be accessed from anywhere. Can upload lots of things with ease and access it from anything with WiFi.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance for the price with fast and easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    great for moving things around and storing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using this device to upload photos from my phone and open up space. It also works great moving things from one computer to another without using other media storage to move it.

    I would recommend this to a friend
  • Pros mentioned:
    Remote access

    Rated 5 out of 5 stars

    Great product.Just as advertised.Easy Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Using it at work and it is just as advertised. Allows multiple employees to log on and use as our network drive. Remote access and handy app for the phone is very useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great backup for computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hooked the My Cloud up to my router and installed the software on all the computers, tablets, and smart phones in the house and set it up to back up all files on the computers. I set it up to backup photos, videos and music from phones. I can access any information from the other phones or computers that I need from anywhere I have Wi-Fi. Good way to have backup in case something happens to one of your phones or computers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really easy plug and play kind of device I am not tech savy but still was able to set it up without difficulty good value for money and its central storage for data in my house

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    its what i need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked for my computer back up. Its easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the ability to view my files from any place

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised.....easy to install...recommended

    I would recommend this to a friend
  • Pros mentioned:
    Remote access

    Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having backup capability in-house so I control and own the data. I love being able to access files remotely when needed. Why pay subscriptions when it is one and done?

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great on line backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really easy to set up, my 3 devices are protected.

    I would recommend this to a friend
  • Pros mentioned:
    Remote access

    Rated 3 out of 5 stars

    Good storage device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this so I can access everything remotely and not tie up memory on my phone. The first day or so it worked well and after awhile I kept getting network connection losses. I need to figure out why it's doing it and how to fix so I can always access remotely.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Storage Cloud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, incredibly easy to set up, basically plug and play. Set up all of our devices so we can access from any device and any where and all devices are backed up on to it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, just plug into your router, follow the directions and download whatever ancillary programs are needed on your other devices that will access the MyCloud.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My Cloud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the idea of being in control of my own cloud and knowing where the cloud is, physically. This Cloud is easy to set up and so far has given me no problems at all.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 3 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only downfall of western digital is that they have not worked with apple to make this 100% compatible with time machine. Otherwise, it makes it easy to save memories and store them in the cloud.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice NAS Hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted network hard drive for back ups. Faster than usb version. Documentation can sometimes be confusing. Especially for making private folder or user. But got it figured out. You can't be logged in twice to My Cloud, only public or private. I turn it off when not using via dashboard, Overall satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great storage solution.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to see up and use. I copy from ipads, pcs, etc easily and am able to access remotely as well. Great product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fickle Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive works, its easy to install, but transferring items too it can be slow. Keep in mind this drive stores your data/files on a NAS drive. Which means you cannot just take out the hard drive and put it in your PC if you have a mishap. Mine BRICKED and allowed no access to my data. all my family photos and movies are hopefully still there... but now I have to pay money for WD to extract it...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Great solution to increase storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as my three internal hard drives were close to capacity. Increased my storage capacity and allowed me to access files directly on my home network via the internet. Pretty easy to set up and use.

    I would recommend this to a friend