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Customer Ratings & Reviews

Model:
WDBVXC0020HWT-NESN
SKU:
5990206
Your price for this item is $169.99

Customer reviews

Rating 4.1 out of 5 stars with 299 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers recognize the My Cloud Home 2TB Personal Cloud for its user-friendly setup process and reliable storage capabilities. Many users appreciate the convenience of accessing their files from the cloud, while others highlight the ease of use and attractive design of the desktop and mobile apps. However, some customers have expressed concerns regarding compatibility issues and occasional connectivity problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 299 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great backup

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this to any one.Backups every time

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Effortlessly

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to set-up on our network and was easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good unit to store files,pics,or video clips. Retrieve when you want.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does its job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly easy to use but it wasn't obvious from the box that this only works online and you can not directly connect it to the computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Eh

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. Very easy to use. Totally works for the reason I bought it for. Yay!!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing practically installs it’s self. Easy to access remotely.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and easy to setup all devices in the house are backing up to this device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    east to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and works great. Would recommend buying this again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was real easy to set up and use. So far it seems very reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent product at an excellent price, worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Plenty of storage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and I like the WiFi feature. Simple to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Convenient extra storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Only complaint, not enough detail and the owner's manual or instructions or anything that came with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Works as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. Easy set up. Easy everything. It works.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Western Digital changed the personal cloud drives. Hopefully this one gets less invasive traffic and hack attempts

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This piece of equipment was Easy to use and set up. Works Great!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Very well met all expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now able to back up both my computers in one location/

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Operation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far works great. Easy access to all of my files from anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for parents to use as a back up. It was easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great as backup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as backup. Caution, this is really a web based backup. If you want to use as a network drive (ie, do not go through the internet), you have to jump though some hoops to set up, at least on Win 10. Once i found the right setups, I know have this a net drive on network for additional back up.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed extra cloud space and this works great we love it

    I would recommend this to a friend