The WD My Cloud Home 2TB drive came well packaged with form fitting inserts around the device. The box included the 2TB drive, a power cord, an Ethernet cord, and instructions for setup.
Setup was easy. Just attach the power cord and plug the device into a wall plug, then connect the Ethernet cord from the device to your wireless router. Then go to the website written on the setup instructions and either sign in or create an account. It also gives instructions to install an app to your smart phone or tablet. Once this portion of setup is complete, you have access to the complete User Guide in a PDF format. Of course, if you have any problems, customer service is available to help. Also the User Guide is available on their website.
As soon as I setup the device, it showed up on my laptop as an external drive. It was easy to drag and drop my files and folders onto the My Cloud Home device to back them up. For my initial set up, I backed-up all of my documents, videos, photos, and music from my laptop onto the My Cloud drive. By keeping the My Cloud Home drive plugged into my router, it will continue to backup everything wirelessly as I edit or create new files.
During the initial backup phase, due to the wireless connection, the transfer time was slow and tedious. I had approximately 1.25 TB of documents and photos to transfer. Just transferring the smaller “document” files (10.8GB) took hours. When I began to transfer the photo files, my first folder had about 162GB of photos and it showed a transfer estimate of “more than 24 hours.” My data was transferring at approximately 2mb or less per second wirelessly. Since wireless takes so long, I decided to use my older WD My Book external drive, so I plugged that into the USB port of my laptop and it transferred at over 20 mb per second with some peak periods up to 80mb per seconds. Since the initial transfer time was more than 10 times faster, I got the files copied over to the My Book drive in a reasonable length of time. (You could use a jump drive to do this as well, but I already had the 4TB My Book.) After I transferred everything, I plugged the WD My Book into the USB port on the My Cloud drive and told it to copy the contents of the My Book to the My Cloud Home drive and that worked. It was able to transfer everything “in the background” without bogging down my laptop. After transferring everything over, it put it in a separate folder, so I just moved the folders into usual backup folders. Now I have a copy of everything on my laptop as well as on my backup drive.
I also downloaded the phone app which not only allows me to see my files “on the go,” but I could turn on the Auto Backup feature and any files or photos on my phone will automatically be backed up into their own folder on the My Cloud Home drive. Then I took off in my car to see if I could access the files on the go and they were all present. You can save everything from your computer and/or laptop, and mobile device onto this storage device and access it from anywhere.
Another feature that I like is the ability to share the My Cloud device with other users. I can send an invitation to other users and they can back up their files on the device as well.
Keeps everything backed up and you don’t have to rely on remembering to do a backup.
Allows you to keep multiple devices backed up on the same drive and keeps those backups in separate folders.
Allows multiple users to make their own back ups.
Has USB port for attaching jump drives or hard drives and allows you to copy from those to the My Cloud Home
Allows access to your files while on the go using the smart phone app
Initial backup is slow if you do it wirelessly, as in the instructions (but read my review for another way)
Doesn’t allow you to connect directly to a computer or laptop for the initial backup
When using the USB port on the My Cloud Home, you can’t look at the files and folders on that drive in order to pick and choose what files to copy over. It’s all or nothing. However, once copied, you can delete unwanted files from the My Cloud Home drive.