Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Model:
WDBVXC0020HWT-NESN
SKU:
5990206
Your price for this item is $169.99

Customer reviews

Rating 4.1 out of 5 stars with 299 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers recognize the My Cloud Home 2TB Personal Cloud for its user-friendly setup process and reliable storage capabilities. Many users appreciate the convenience of accessing their files from the cloud, while others highlight the ease of use and attractive design of the desktop and mobile apps. However, some customers have expressed concerns regarding compatibility issues and occasional connectivity problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 299 reviews
  • Rated 4 out of 5 stars

    Great product for home or office

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy all of my electronics here, always great service and product knowledge!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    backups made easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this for my wife who takes tons of pictures on her phone. downloading was becoming a pain. this can be set up to back up as soon as you take the picture, love it. only problem now is having to remind the wife to delete her pics from her phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hold memory

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like all memory sticks, it holds memory. I recommend this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    WD hits it out the park

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no more worry about losing dta or those precious photos . Easy set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice wi-fi high capacity storage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this My Cloud Home 2TB Personal Cloud storage device. I can access it by wi-fi from my Windows 10 laptop, iPhone and iPad. If you’re filling up the storage available on your devices, this is a wonderful home or small business solution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well set up as a time capsule alternstivd

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to use w google Wifi as a time capsule alternative. Mac back up works well, and the hard drive comes with an app allowing you to access files on any windows or Mac, iPad or iPhone devices from anywhere. Highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy set up for my computer and accessories.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will take the time to make sure it is storing files as needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wifi connected drive with awesome app

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive has a modern look, subtle light, and very quiet operation. The web connected portion allows me to connect to it from each of my devices via the network. I essentially have my own private iCloud. Very useful.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just Get a Synology

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, but not as I intended. The old MyCloud had functionality I was expecting in the newer model. Should have read up on it more BEFORE purchase... Cannot stream media, however it is kind of useful for phone camera backups.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and easy to set up. Correct amount for 2 TB

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Confusing for Us

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have difficulty knowing how to use this. Perhaps a younger person who is technically savvy would have no problems. It works well, but I have trouble finding the exact photos and organizing what I want.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I needed.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfect hard drive for home use if you have the need to access your content remote. It seamlessly allows me to view and upload content from anywhere with the app or from the website.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not a true cloud

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not exactly what I hope for. I wanted to have my own cloud drive (like google drive) this one does not work like I wanted

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Home Back Ups

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this personal cloud to back up everything we have on computers at home. I recommend this to everyone for its price and capabilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Net Drive

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertized. It could have had more documentation in with the drive. It is versatile, but I had to search WD's website to get it all set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very convenient for setting up simple backups

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is best for non complicated data backups and not intended to be used as a full NAS system. The app for desktop and phone platforms (both iOS and android) is very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to get photos off mine and my wife’s phone. This little machine does what it says it does. I can send photos to it from anywhere as long as I have internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backing up both my Mac and MacBook

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Airport that I had before, conflicted with my DSL about once every 2 weeks and would not backup until I reset it. This WD-My Cloud has worked great.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It is good but still in development

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good idea, the product works fine, sometimes quits but itself and is not available to transfer data from your laptop or computer directly by using and usb2 male to male cable. So it relies only on the internet, not convenient due to the lack of speed, data transmission, and accessibility (large files or large data). -They need to make this product functional, is not yet for a person who needs to do a large backup from the computer. - They need to make it reliable in the way normal people do manage data, no just cool decorative device.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great cloud product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried several on line clouds and all worked but when I read about the WD personal cloud I was impressed bought it and am now more than impressed.

    I would recommend this to a friend