Customer Ratings & Reviews
- Model:
- WDBYNN0010BBK-WESN
- |
- SKU:
- 5605523
Customer reviews
Rating 4.7 out of 5 stars with 8921 reviews
(8,921 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the My Passport 1TB External USB 3.0 Portable Hard Drive for its large storage capacity, ease of use, and reliable performance. Many appreciate its convenient size and the value for its price, finding it easy to use with various computers. While some did not utilize the included software, positive feedback overwhelmingly focuses on the drive's ability to prevent data loss and its overall user-friendliness.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Hopelessly flawed.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Every day at Startup, it says Recycle Bin is flawed, and I have to empty it. BTW, it's a 1 terabyte machine. My whole HP computer is much less than 1 terabyte.
No, I would not recommend this to a friendRated 1 out of 5 stars
do not buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.WD - My Passport 1TB External USB 3.0 Portable Hard Drive - Black only worked one time. It will not backup my files
No, I would not recommend this to a friendRated 1 out of 5 stars
Died within month
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Saved 3 years of work on drive and it is all gone! Have tried multiple computers and will not work!
No, I would not recommend this to a friendRated 1 out of 5 stars
This external h/d sucks for what I paid, not enoug
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed more 1 T for my laptop, it's 500mgb and won't download all my information, very dissatisfied, I could see if I bought a cheap one!!
No, I would not recommend this to a friendRated 1 out of 5 stars
Does not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not come with installation instructions. Will not install on computer. Downloaded the programs and drive still does not work.
No, I would not recommend this to a friendRated 1 out of 5 stars
Unable to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It only allows backup not putting files and folders and that is what salesman told me I could do instead of getting a usb. Very disappointed
No, I would not recommend this to a friendRated 1 out of 5 stars
Complicated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I still haven't figured out how to get this to work on my Mac. The instructions are worthless.
No, I would not recommend this to a friendRated 1 out of 5 stars
Consultant
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was using the drive for computer backup and all of sudden I could not retrieve the backups
No, I would not recommend this to a friendRated 1 out of 5 stars
Unable to get it to work
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing don’t work!!!! Can’t get it to store my photos that I brought it for
No, I would not recommend this to a friendRated 1 out of 5 stars
Defective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Attempted to use it on a MacBook Pro 2011, but unable to format, turned in for an exchange.
No, I would not recommend this to a friendRated 1 out of 5 stars
Moves slow
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This moves entirely too slow for me, dont waste your time or money on this
This review is from WD - My Passport 1TB External USB 3.0 Portable Hard Drive - Blue
No, I would not recommend this to a friendRated 1 out of 5 stars
Became outdated very fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Became outdated very fast. Cannot retrieve pics off it. Lots of my children baby pics. States that I need a 2.0 USB port.
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible service, terrible product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you want to flush a ton of your hard earned money for a worthless product like this, go ahead. All others, stay away.
No, I would not recommend this to a friendRated 1 out of 5 stars
Worthless to date
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have tried multiple times and cannot set up a back up schedule. Tried uninstalling and re-installing. So far no good
No, I would not recommend this to a friendRated 1 out of 5 stars
Software issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s simple and I gave it the benefit of the doubt but then second one I purchased I had the same issue??
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this drive September 26, 2018 and by October 20th it died. Waiting for company to send a replacement.
This review is from WD - My Passport 1TB External USB 3.0 Portable Hard Drive - Blue
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t bother
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the price for the quality! I bought it to free up space on my laptop and it failed miserably.
No, I would not recommend this to a friendRated 1 out of 5 stars
I returned it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return the HDD. The HDD would lose its format every time it was unplugged.
This review is from WD - My Passport 1TB External USB 3.0 Portable Hard Drive - Blue
No, I would not recommend this to a friendRated 1 out of 5 stars
Not 1 terabyte like advertised
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Drive is supposed to be 1tb. It only allows me to use 32 gb of space on it
No, I would not recommend this to a friendRated 1 out of 5 stars
Still can't figure it out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I bought it I thought I would be able to save my pictures I still can't very little introduction
No, I would not recommend this to a friend