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Customer reviews

Rating 4.7 out of 5 stars with 8921 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the My Passport 1TB External USB 3.0 Portable Hard Drive for its large storage capacity, ease of use, and reliable performance. Many appreciate its convenient size and the value for its price, finding it easy to use with various computers. While some did not utilize the included software, positive feedback overwhelmingly focuses on the drive's ability to prevent data loss and its overall user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 445 Showing 8,881-8,900 of 8,921 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Love it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love it! I still use it, mostly for storing photos and genealogy information on it

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Wonderful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It still works pretty good. I like it so much!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great storage for my ps4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for ps4 storage. setup only took under a minute.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    WD MyPassport

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact external drive Functioned well until after a WD drive update. Device would not properly stop running & eject from laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Easy to use and Great capacity

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All you have to do is plug it in and get started. The 1 TB of space is pretty decent, unless you're doing TONS of media work, which fill it up quick. There is also an application that downloads with the software for it and it allows you to backup, secure, and keep track of your data easily. I'll be getting another 1-2TB for my PS4 too.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    WD - My Passport 1TB External USB 3.0 Portable Har

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love WD drives with its reliability and support. After loosing trust on Seagate products being dead for no reason and lost plenty of data, I stop buying. I have had few of these WD drives and none failed Thanks WD

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great for Mac backups

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is ideal for Mac Time Machine backups. Although only on the box it says it's compatible with Windows only, you can reformat the disk in Disk Utility and use it for backups on Time Machine. The device does get hot and makes a minor noise, but that is normal since it has an actual disk inside of the device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took everything off my laptop and put it on the hard drive. All of my photos, music, and all of my documents. It is easy to use. Plug it into your computer and you can download and upload everything. It works great for what I want it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Very happy with this purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently picked up one of these drives to back up video and audio clips. Plugged it into the USB 3.0 port of my laptop and it was recognized almost immediately. The speed is great... took only a few seconds to save a 260 MB file. A good product at a reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    This Drive is SLOW

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 5 WD hard drives and they are all My Book types. This is the first time I've ever bought a My Passport and it's very slow. I'm not here to say bad things about it because it does work but it's so very very slow in the backup phase of using it with my Mac. The My Book takes off and gets the job done fast but not with this unit. It can takes hours rather than an hour like the WD My Book. If you're looking for portability then this is it but be warned that it's very slow. I'm having other problems with it also. It seems to never finish it's back up but the back up shows to have been completed. I've never had a problem with My Book or Elements.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Still Working Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still working fine all these years later. Still very blue, too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super easy and fast

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device, easy to use I like the color choices so my wife and I don’t get ours mixed up Great product for $49.00

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Exactly What I wanted!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instead of purchasing a 100gb flashdrive this is a perfect alternative that comes with a ton more space for me to save files onto.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great portable hard drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The security and performance of the device is unmatched by any other competitors

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Works well with XBox One S

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for expanded storage for XBox One. Works well and I think is faster than the internal.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 3 out of 5 stars

    Not compatible with Blu-ray & TV converter

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a ViewTV AT163 Digital TV converter. For recording shows. And either playing back with same or LG's BP200 Internet enabled Blu-ray player. While both these units sense "something" is connected to their USB ports. Neither unit can utilize the hard drive. Despite the manufacture's claims to the contrary. I did connect this hard drive to a Win 10 laptop and it worked perfectly. And, I like the hard drive doesn't need a power supply. I'll find another use for this storage device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent external HD

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my ps4. Easy to use and it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great hard drive reasonable price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bargain for the amount of space it comes with.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read/Write speeds are great and works well on my XBOX One

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Reliable portable storagr

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are faster usb portable storages are out there but WD is the I trust when I backup important things. So far smooth ride.

    I would recommend this to a friend