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Customer reviews

Rating 4.7 out of 5 stars with 8921 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers admire the My Passport 1TB External USB 3.0 Portable Hard Drive for its large storage capacity, ease of use, and reliable performance. Many appreciate its convenient size and the value for its price, finding it easy to use with various computers. While some did not utilize the included software, positive feedback overwhelmingly focuses on the drive's ability to prevent data loss and its overall user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 133 Showing 2,641-2,660 of 8,921 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I store pictures and videos on my passport. This size ( 1 T B) works well for me since it saves just enough items of subject matter in one place

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Useful device to keep safe your info

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WD - My Passport 1TB External USB 3.0 Portable Hard Drive was a great purchase in order to keep my information safe and reachable at any time.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give this Portable Hard Drive 4 stars because it took a little longer than expected to format as compared with other portable drives I've used. I would recommend it and would buy again since the price was right and the performance was as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    A good basic Portable Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with out breaking the bank. Transferred all files off of my laptop and still have over half of memory left.I am going to get another one for sure

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good looking and works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this to rip my 400+ CDs to FLAC files. I have it hooked to my router to stream to various devices. Works well and responds to requests quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great price for a great drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say here, Western Digital remains to be one of the most reliable manufacturers of external and internal hard drives. Love the new design as well.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Lots of storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never run out of storage specially when the whole family its been taken thousands of pictures with their cellphones.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 3 out of 5 stars

    More space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Needed more space for gaming. And it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It holds plenty of data and pics. Time will tell with these type devices but for now it does what it says it will do.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Storage Space Is Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portable hard drive is great for storing all the extra stuff on my laptop, primarily photos and articles I write. Definitely worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great easy to use hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, easy to use. My computer took a poop and I was able to take all my personal files off of it before getting the computer fixed.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great for extra storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product worked better than I expected. It provided extra space for my Xbox, and I appreciate the bue indicator to let you know it's working at all times.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    lovely

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was gift for my brother on his birthday. he was very happy now he is able to store all his files and pics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product & Great Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My machine is using a Vista 64bit operating system with a USB 2.0 port. I was looking for an external hard drive to backup all my programs and files. This Passport drive is backwards compatible so it works on my system and, when I upgrade, it can be used on the new OS too. The installation was intuitive (just like inserting a thumb drive), easy and worked perfectly. I messed up when disconnecting the drive and had trouble reconnecting, so I called user support. While on the phone with them, they walked me through reconnecting and everything is fine. Great product and great support.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    passport works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all my information was backed up successfully. My laptop wasn't working and I had no access to my pictures. Now I can see everything on my desktop

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Alway good, does no have any issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought these for downloading games for my grandchildren. They are very happy and do not have to have so many games downloaded on there PS4's

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    It works!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with this product. My computer started acting up and I bought this to have it backed up on. Now I don't have to work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Passport, portable storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a portable drive to hold pictures that I wanted to save. I was able to easily use this device & transfer files and all wanted pictures from the computer. I would recommend this 1 terabyte device for safe storage of files off computer.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    It does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on sale to backup an old computer that's hard drive was crashing. It stored everything and with plenty of left over space.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Excellent external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a external hard drive for my Xbox one but wasn't looking for an over priced one like the brand's pacifically made for Xbox this one works perfect

    I would recommend this to a friend