Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 8921 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the My Passport 1TB External USB 3.0 Portable Hard Drive for its large storage capacity, ease of use, and reliable performance. Many appreciate its convenient size and the value for its price, finding it easy to use with various computers. While some did not utilize the included software, positive feedback overwhelmingly focuses on the drive's ability to prevent data loss and its overall user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 8,921 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Small but Mighty

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small but mighty! Perfect for saving your photos, videos or anything you don't want to lose off your computer

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great backup for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to admit with my new laptop with 256GB I have only used it to backup my files. Storage for all photos from my various devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good basic drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like that it is password protected. Good for use in a small business setting.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Worthwhile

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used other Hard drives in the past and have been disappointed but since I have been using Western Digital products I will never use another brand.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to do a large on site backup for my office. Write speed was great and it’s easy to format. Great price for a little piece of mind

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great, easy, does it job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for easy storage and does it’s job very well. If it’s used for just pictures or media files and your not looking for anything super fast.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Backup storage

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. Needed. place to store digital pics and files. Have used for. Few years and no issues. Still have lots of space left.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    My son uses this external drive 2years after

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external drive has held up college life and still working right nothing to compare with as my first of such

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great backup - easy setup!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed new external backup. This has plenty of memory, was very simple to setup. I am not "techie" and am loving it. Great instructions came with it.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Works like a charm

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, WD comes through with a great storage option. Never had a WD drive fail on me. I will continue to use their products.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent External Hard Drive

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used WD external hard drives for years and they are excellent. Easy to use and don't give me any trouble.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a device to hold Tax information for customers and I needed to be able to secure the information. This has a lot of space for numerous accounts.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    great portable hard drive for back-up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Passport portable hard drive was easy to hook up, takes up very little space & gives me peace of mind with the back up of my files

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong with Western Digital.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the external hard drive that Geek Squad utilized to back up all my fathers pc files after fearing they would all be corrupt or worse lost. As mentioned in my other review in regards to Geek Squads service, they are quick and knowledgeable in what needs to be done, and were able to save my fathers files after all. In fact they set it up so that it periodically backs-up to this external HD to avoid future problems. Western Digital is a leading brand in computer hard drives and we are confident it will securely protect my fathers files for years to come.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good back ups

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this external hard drive when I brought my laptop in for service and backed up my files from my laptop it works great

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are some of the best external hard drive you can buy I bought this one for my sons PS4 and he loves the extra memory

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Solid External Hard Drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive was purchased for use with my PS4, with the hopes it would be a quick and easy install. It was just that and working as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Extra PS4 space

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 1TB hard drive provided me with a lot extra more space for my PS4 when I started running out and started buying more games

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up and use

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up. Just follow the prompts, it does all the work. Then have peace of mind with your hard drive backed up

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good backup hard drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compatible with windows & mac. Easy setup. In my past experience, these hard drives are good quality and have not failed for years.

    I would recommend this to a friend