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Customer reviews

Rating 4.7 out of 5 stars with 8921 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the My Passport 1TB External USB 3.0 Portable Hard Drive for its large storage capacity, ease of use, and reliable performance. Many appreciate its convenient size and the value for its price, finding it easy to use with various computers. While some did not utilize the included software, positive feedback overwhelmingly focuses on the drive's ability to prevent data loss and its overall user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 8,921 reviews
  • Rated 5 out of 5 stars

    External USB

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The My Passport was the first for me. I am so glad that I purchase this external USB portable hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Excellente

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the purchase of the External HD. It has performed very well in the most recent use of Backing Up my content from the laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the purchase of the External HD. It has performed very well in the most recent use of Backing Up my content from the laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Excellent for backups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a plastic housing which isn’t too bad, but don’t expect it to hold up well to a fall. Especially with the spinning discs inside. But at the price and storage it’s an excellent backup device or for video editing and storing arvhives

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was exactly what I was looking for. Plenty of room. I needed to save recorded tv shows and movies to transfer to a new DVR. This was perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave my wife peace of mind to know that ALL of the photos she downloads off of her camera are stored someplace safe

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    This is Awesome!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very useful, it comes in handy being able to have to room to use your computer for anything. I don't need to worry about storage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works pretty well and easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty well and easy to set up on your own. However, sometimes I have to unplug the external hard drive completely from the computer tower for a few minutes in order for the computer splash screen to load. Then plug the external hard drive back in.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a SSD so it is not the fastest but for the price it is not a bad product.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing works great. Had no room left on my soon drive for games. This thing took up the slack. Stores and runs games flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this external hard drive has all of my pictures in it secured and has been lasting me for over a year without any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    my laptop is junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my laptop is old and i need to replace it, this drive is the perfect substitute. it holds all my files until i can get a new laptop

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    AWESOME product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought several of these and they are GREAT !! we needed a simple backup system and this solved our problem. I would recommend this product !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best value anywhere that we searched!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this external hard drive quite a lot since we purchased it along with the new laptop.Does everything we couldask for.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great, Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to back up photos off of my laptop. All you do is plug it in and select photos, and send to passport. Done. Super easy and fast

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good external HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gift this HD to my father in law. He is very happy storing his files on it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use. Holds a lot of files...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found that Western Digital passport was one of the better brands and decided to go with this one very easy to use and was in my favorite color blue

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Thumbs Up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Just plug and play and you're set to go! Setting up back-up schedule is just as easy.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great portable hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to take my pictures off of my computer. I had a lot of pictures and I still have a lot of room on the portable hard drive to add a lot more.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    External hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was something we've needed for a while. it is perfect for our needs. My husband purchased it and is very happy with the product and the price.

    I would recommend this to a friend