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Customer reviews

Rating 4.7 out of 5 stars with 8921 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the My Passport 1TB External USB 3.0 Portable Hard Drive for its large storage capacity, ease of use, and reliable performance. Many appreciate its convenient size and the value for its price, finding it easy to use with various computers. While some did not utilize the included software, positive feedback overwhelmingly focuses on the drive's ability to prevent data loss and its overall user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 8,921 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Small, sturdy, and simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read a lot of reviews and decided to go with WD my passport. It’s been awesome. I drag/drop, not backup, and it works perfectly for that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good backup drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same drive but blue since BB was out of Black. Purchased to backup PC files. 1TB for $59.99 isn't bad at all and a pretty cheap 'Insurance' policy.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great for storing documents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to store files and pictures. I love that I can lock it with password. I highly recommend for large documents, music and pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device was simple to install and very easy to use as a storage device. I am very satisfied with this piece of equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great TB drive much need.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a lot things that I needed to save and my laptop was getting overload, so I purchase a TB drive for more space and Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use my elderly parents can use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Dad, age 95 has a zillion digital photos, now we know he can find them even if something happens to his computer. Easy for him to use too.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    good external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this hard drive for a while now and it has held up ok.Had a seagate which went bad on me.So for my iMac I use this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great back up drive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Western Digital - "My Passport 1TB External USB" to backup files and pictures I have stored on my laptop. I didn't use the full backup option. In just opened two windows and dropped and dragged my files from my laptop to the WD Passport. Very fast rate of copying. Unbelievable! I transferred over 1,000 pictures and numerous files and I barely made a dent in the used space on the drive. I still have 95% free. I highly recommend this product! P.S. Make sure you open the install file on the WD Passport and install the software on your device.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Hard drive

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am flabbergasted that a tiny rectangle can store years of info on it. It’s doing it’s job working like it was souposed to.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    External hard drive

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really very durable considering I dropped it a few times. But it didn’t affect the performance in anyway shape or form

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was really easy to connect this Hard Drive to my PC and have it do automatic backups each day. The software options are easy to follow.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great backup hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I had best buy back up my data they did it to this external hard drive and it was able to hold all my data and still have room on it.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Perfect for my application

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has been perfect for off loading large storage of photos and videos from my mobile devices and tablets and off my computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Writes data quickly and accurately.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive is easy to set up and use. Multiple types of data can be stored. It transfers data quickly and stores the data securely.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Reputable company external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reputable company external hard drive; Good value for the amount of storage. Have purchased WD products before and will continue to do so

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Has a lot of space

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it for my Xbox cause I needed space I’m so glad I bought it. I can definitely store more games on my Xbox now

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a new computer and needed to move files from the old one. This external hard drive definitely helped with that

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Love My WD - My Passport 1TB External USB 3.0 Port

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never ever had any issue with WD's external hard drives! I love them because they are usually cheaper than the other brands.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great storage for reasonable price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1TB of storage for a reasonable price. Now I can backup my devices easily and with confidence. It was easy to setup . . .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to store extra pictures and videos

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Olivia helped me with this purchase initially. And then I came back with second appt and Clayton helped me. Both of these reps were very helpful. I had turned in an old XP to.be recycled and then came back to see if any pictures were on this old computer and they were not able to be found. This old thing had been through the wringer. They handed me the meat of the computer- like I know anything about it..I'm just glad to have the rest of it recycled!

    I would recommend this to a friend