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Customer reviews

Rating 4.7 out of 5 stars with 8921 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the My Passport 1TB External USB 3.0 Portable Hard Drive for its large storage capacity, ease of use, and reliable performance. Many appreciate its convenient size and the value for its price, finding it easy to use with various computers. While some did not utilize the included software, positive feedback overwhelmingly focuses on the drive's ability to prevent data loss and its overall user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 141 Showing 2,801-2,820 of 8,921 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is helpful for anyone who runs out of space on their PC. Came in very handy as I was transferring data to my new computer

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    External Hard Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my hard drive and it holds the exceeded about of I wanted to purchase. Its great for always having a back up safe.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Trusted name

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product at a good price. important to have to download all those photos from cell phones that make them work better

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hard drive for storing photographs. I take lots of photos so needed a place to store them so my PC didn't get loaded down. This was perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    external drive is working fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when purchasing a new 15 inch laptop the salesman said to buy this drive for all my files to be kept ! it stores all of my info.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what we needed, works as expected. We used it to download video files

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a hard disk drive. It either works or it doesn’t. This one performs fine. I got WD because of previous trouble with Seagate drives.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great storage device. Plenty of room for everything on my computer that need backed up. Always smart to backup from time to time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great hard drive

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second passport hard drive. It is easy to use. My last one went out after many years because the cord failed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the buy! It's very handy and easy to use. Plenty of space to store a massive amount of photos, videos or other files.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Tuff and reliable External drive.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive is a life saver. Better than the old model but you don't have to worry about buying a case to protect it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my daughter to use at collage, she starts classes in a few weeks, I think she will get lots of use out if it.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Way to Back Up computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went into the store to buy a USB drive but the salesperson recommended this and I am so glad. Get so much more storage and automatic backups.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using WD portable back-up drives for years and this one works as good as all the others, but I would not have expected anything else.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Alot of storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this product when I was transferring information between laptops. I love how much space it has and I still have not filled it yet

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    All of my info was backed up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of my info was backed up on my new external hard drive! And now I can save everything on this in case my internal hard drive crashes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backups secure and safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You don't want your only computer backups to be on your computer hard drive since if something happens to the hard drive you have potentially lost everything. And a thumb drive (flash drive) can only hold so much, right? MY PASSPORT is an easy and secure way to keep your data safe and sound, separate from your PC but easily available if you need it. I bought one and I use it. It gives me peace of mind... I recommend it for all of us that don't want to takes chances with our precious photos, documents and music. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Love the space for thousands of photos

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I take a lot of photos of my kids sports and school events love having this to store all my photos in one spot

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so easy to use and transfer files. Just what I needed to make sure that my work is backed up for worst case scenario.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    I would recommend this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband and he is really happy, he has tons of videos, pictures, and movies that he saved. Good quality as well

    I would recommend this to a friend