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Customer reviews

Rating 4.7 out of 5 stars with 8921 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the My Passport 1TB External USB 3.0 Portable Hard Drive for its large storage capacity, ease of use, and reliable performance. Many appreciate its convenient size and the value for its price, finding it easy to use with various computers. While some did not utilize the included software, positive feedback overwhelmingly focuses on the drive's ability to prevent data loss and its overall user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 148 Showing 2,941-2,960 of 8,921 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    perfect storage

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to hand off my files while I was on vacation from my laptop incase I lost them this came in very handy

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Compact size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a back up hard drive that was large with this one. It is small, but holds more than the old large one I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well for DVR+ external drive.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plugged right in and formatted quickly by my DVR+. Works like a champ for timeshifting OTA programming.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love having this with me. Easy use and stores away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that I can carry any of my pictures, videos &/or spreadsheets any where I go and they’re easy accessible.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smooth Backup for computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the box this worked great. Easy to follow instructions for downloading the programs. Simple to use. An awesome drive!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Works/Looks great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my Xbox one, and it works just fine. It allows me to store more games, and it also looks good to display on my shelf

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Works as needed.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as needed. I’m a graphic designer who does not use cloud or drive services. This item meets my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product at an affordable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using to store pictures and videos, and to backup files. No issues connecting or copying. Bought on sale so even better.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    great for backup storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used it to pull the photos and programs from old computers. This way it's not taking up space on new computer.

    I would recommend this to a friend
  • Cons mentioned:
    Data loss

    Rated 5 out of 5 stars

    External hard drive is nice to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very useful, it will come in very hand having the drive if something goes wrong and I won't loose my stuff

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Finally able to backup files

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm in my 60's and have always gambled that I would not need a backup for my pc. Finally took the initiative to acquire my passport and am pleased with this product. Was easy to setup and appears to be doing all I intended for it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was on sale for a great price. Purchase to make a mirror image of my computer in case of viruses or lock ups.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the space that I required. It was used to store my laptop data after a lot of computer water damage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good passport

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to upload 10,000 plus pictures to clean up space on my laptop. This was so easy to use and worked out great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this to hold automatic backups from a Windows Server 2012 R2 servers. Setup was effortless and works exactly as it should.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to do Windows disc image backups for security purposes. Worked perfectly and has enough capacity to store multiple images.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for Xbox One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug and play upgrade for my Xbox One. All I had to do was plug it in and follow and on screen instructions; took less than 5 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    I love this little guy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a great job of backing up my data and it's small so it doesn't take up a lot of space so I like that too.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Nice external drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it is so critical to have these, I bought two and store them in different secure places, updating them once per quarter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great with no noise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this item but I was mi-informed by someone at the Best Buy Geek Squad about how easy it wa to use this model with my Mac desktop. He told methat it would automatically recognize that the external hard drive was being used on a MAC system and then just ask if i wanted to do automatic backups. It was not that easy and I had to phone in and get step by step instructions on how t install id to work with my MAC.

    I would recommend this to a friend