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Customer reviews

Rating 4.7 out of 5 stars with 8921 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the My Passport 1TB External USB 3.0 Portable Hard Drive for its large storage capacity, ease of use, and reliable performance. Many appreciate its convenient size and the value for its price, finding it easy to use with various computers. While some did not utilize the included software, positive feedback overwhelmingly focuses on the drive's ability to prevent data loss and its overall user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 161 Showing 3,201-3,220 of 8,921 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works for my MacBook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mac version was out of stock so I got this one. Formatting for Mac was painless, now setup for my "Time Machine" backups.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    External hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used this to extract all our data from an old hard drive. Plugged into the new computer and it worked perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good for storing all types of files

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to backup files in case my laptop were to crash. It has plenty of storage for music, spreadsheets and pdf's.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for photo storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected, the hard drive is light weight and easy to use. Great for storing documents and photos.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man at the store recommended this to us after we told him what we wanted to do. This product is easy to use too.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    portable secure storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. Allows me to write documents at home and store them on the portable HD and use them at work.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Awesome hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This harddrive is important to store our precious photos, documents and files. It provides ample storage.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really worked on saying my stuff off my old computer. I was very happy with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    More room, Please !

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old passport is full and so much smaller. Now I have plenty of storage for a smaller price!!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great External HD.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great external HB.. Nice and slim, it doesn't take up much space and is slim enough to fit in a pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One terabyte is good for most things but might need more space for full back up for most people.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Amazing External Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had any problem with the product whatso ever, it works amazingly great, just connect and use away.

    I would recommend this to a friend
  • Cons mentioned:
    Data loss

    Rated 5 out of 5 stars

    Back's up Nicely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to backup files and it does that nicely. Transfer times are quick and no data has been lost.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Back Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Passport 1TB External USB 3.0 Portable Hard Drive is an excellent choice for backing up data or for extra storage.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Need more storage?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a backup for my photos—in addition to Time Machine. WD—My Passport 1TB is my answer. No problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great portable storage from WD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used to backup computer and test restores worked fine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Storage and portability in a great package!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love bringing this with me to transfer photos on the fly. Easy to put in my camera bag and quick!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    It did what it was supposed to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did what it was supposed to do. We needed to back up our old computer and it held all of our documents without a problem.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for additional backup for my laptop. Nice and small and appreciate the technical help I received to set it up.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues, but software won't let you auto update with Windows 10. I think there is a fix now, but it's a hassle.

    I would recommend this to a friend