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Customer reviews

Rating 4.7 out of 5 stars with 8921 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the My Passport 1TB External USB 3.0 Portable Hard Drive for its large storage capacity, ease of use, and reliable performance. Many appreciate its convenient size and the value for its price, finding it easy to use with various computers. While some did not utilize the included software, positive feedback overwhelmingly focuses on the drive's ability to prevent data loss and its overall user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 163 Showing 3,241-3,260 of 8,921 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great and simple product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for extra PS4 storage, setup was easy, no complaints. Does it’s job and that’s all there is to it

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Nice and sturdy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine with Mac or Windows at the same time. Upload and download speed is good.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Passport Backup Up Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works seamlessly. Does what you expect with no hassle. Unfortunately for me, I waited until after my system crash!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    No brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used for moving files off old laptop and onto new one. Memory is cheap now, so get as much as you can afford!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    GOOD JOB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my computer "died" after only a few years, I was afraid that all would be lost , but the Geek Squad came through and showed me what could be done, and they did it by using the external portable hard drive

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Yeah, it's an external hard drive. Not much to add

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad had to redo my computer, they choose a backup drive to put my stuff on and this is the one they choose. So I had to buy it. It's an external hard drive, it does its job, it's OK. Nothing sexy or exciting.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    External hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very easy to use as it comes with the backup software preloaded. just plug it into the USB port and click the icon.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Storage

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price. Easy to use, great storage. Friendly, knowledgeable employees.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very nice!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to use and not too hard to operate! I was able to install with too many problems!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    External Hard drive

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was in stock. It has been helpful for saving personal documents from a work computer.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good tool for backing up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this external hard drive to clear & save the files off a desk top computer I am no longer using.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Format first, then it’s great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this for a time machine backup. It was formatted to work with windows, but if you’re comfortable using disk utility it’s easy to format for Mac and save the extra $10 or so from getting the ones formatted for Macs our of the box. I did not use the included software as time machine works better. Seems pretty quick on file transfers, just make sure the port you plugged it into is also usb3 to utilize those speeds

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A++

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really small and portable, also super fast, very happy with the product and the price extremely good

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    I'm Very Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable price and makes an excellent external drive. No power source required just connect like a huge flash drive !

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed for external xbox storage. Worked well & price was ok.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed for external xbox storage. Worked well & price was ok.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Working as promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is meeting my requirement as I needed to keep the backup updated on a steady time, I.e. At a set time.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Serves its purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This storage system is perfect to use with my Xbox to save movies. I use another one to save my games on.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have an external to back your info up. The Western Digital name speaks for itself. So far so good!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new external hard drive. It is so much smaller than the one I bought a couple years ago.

    I would recommend this to a friend