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Customer reviews

Rating 4.7 out of 5 stars with 8921 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the My Passport 1TB External USB 3.0 Portable Hard Drive for its large storage capacity, ease of use, and reliable performance. Many appreciate its convenient size and the value for its price, finding it easy to use with various computers. While some did not utilize the included software, positive feedback overwhelmingly focuses on the drive's ability to prevent data loss and its overall user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 166 Showing 3,301-3,320 of 8,921 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    External memory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. Plenty of space for photos of family and friends to be stored. Easy access to these when needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to backup my laptop as an emergency. this thing did the trick easy to use easy to find my stuff to re-install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Backup Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Backup Drive I purchased this 1TB External USB Portable Hard Drive on 07/02/2017 and I am still using it to this day. This has been a great backup unit for multiple computers and the high capacity memory works well for storing a lot of files. It's "plug-and-play", and a great way to keep all of your data backed up in case of a hard drive crash. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great Common Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome shinny look, durable design, great performance out the box...Good Investment to keep the wife's pictures safe...

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great external storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi bought this HD to move files off of my computer and it works as expected. I thought it a good price, so I purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great backup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it to backup our important files and pictures so if something happens to our laptop we won't loose it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    excellent for all apps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. Compact size increases to the value of the product. You want excellence? then get this product.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Exactly what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had files on the server at work, on flash drives and on my laptop. Now all of my files are organized in one place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this one for my Mac, the Mac drive was a little more expensive, formatted for Mac, works great no problems

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    More than enough memory at lightning speeds.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast plug and play external hard drive. It has more than enough room to backup all your images and data you have.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    need items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good bargain and computer disk was out of room and my headset was putting static on the line

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    need to check to see if all my documents are there.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good portable hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this external portable hard drive to use in the laptop to protect files.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for backup and traveling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many people don't back up at all. I back up to several external hard drives. Cloud backup is fine, but I don't want to trust it as my only backup. All of the major brand that i have used have been fine--I suggest getting the least expensive of the major brands--WD, Seagate, Toshiba, Sony, etc. However, I don't recommend using the vendors backup software, since it locks you to that brand. Lots of free backup solutions.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 5 out of 5 stars

    great basic external HDD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this when my old enclosure had software that corrupted the drive. No go between software on this. Great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Works on PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for extra storage on the PS4, works great. Synced right up and now I have more storage

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Love itb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is great I bought this for my son he uses it on PlayStation yo hold all of his games as storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues to report love this unit. No complaints at all I had this device for 5 months now and works like a charm.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    External drive for photos

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an external to store some photos from my computer and this did the job!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    working fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this - took it home and put it to work - no problems everything worked fine - easy to hook up.

    I would recommend this to a friend