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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 8921 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the My Passport 1TB External USB 3.0 Portable Hard Drive for its large storage capacity, ease of use, and reliable performance. Many appreciate its convenient size and the value for its price, finding it easy to use with various computers. While some did not utilize the included software, positive feedback overwhelmingly focuses on the drive's ability to prevent data loss and its overall user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 174 Showing 3,461-3,480 of 8,921 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Backup device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is a quick and efficient way to back up an entire hard drive. Easy to use, and easy to understand

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great product for everyday storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for work purposes to cary around large files. Use it for temporary backups as well. Great product!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My new lifeline

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it - I finally feel backed up. Very easy to use, large enough to hold my everything.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great item for the computer "challenged" like myse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not very computer literate but this is the easiest external back-up system ever! Even I could do it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive is easy to use and has the features I want! Great for backing up your files.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use and real good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and real good, Only problem I can't figure out how to work the device and do another back up of my computer since no instructions for using device was included in the package

    I would recommend this to a friend
  • Cons mentioned:
    Data loss

    Rated 5 out of 5 stars

    Great Hardware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent job downloading my data to my Passport 1TB hard drive.No data lost.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geeat

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as promised. No issues with it at all. Great that it is portable

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great backup drive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is on of the best backup drives I've had. Sales staff was big help in picking this drive. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great inexpensive reliable storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for photo storage and backup at very reasonable price. Fast and reliable at the same time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the iob

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works exactly how you would think it should. I use it to store photos.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great product great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product great priceI’ve bought several of these external drive and they work very well very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not all HD’s are equal, not even within the same brand. These “My Passport” have a 3 year warranty, whereas some other portable external drives from WD offer only a 1 or 2 year warranty. Why? I assume they, WD, believe this model will last longer. Many other portable external HD manufacturers no longer offer any of there HD’s with 3 year warranties...why? If I need a portable external HD I will always buy the one with the longest warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive was needed with the purchase of my Apple lap top. Works as expected with easy set-up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External hard drive

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kive tgus external hard drive. I have three now and they all work great!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great external hard drive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had good results from WD. I have used this brand of external hard drives for years.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great Price. Works Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a backup of my drive and it went seamlessly. This is my second one and both work great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, easy to set up. Allows for quick transfer of pictures videos and everything else.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had an external hard drive before but this one seems to be doing what it's supposed to so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great external drive for my xbox one. Cheaper than Having to get a new xbox.

    I would recommend this to a friend