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Customer Ratings & Reviews

  • Front. WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black.
  • Left. WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 1. WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 11. WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 12. WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 15. WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 16. WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 17. WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 18. WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 19. WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 20. WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black.
  • The text on the image reads "2.95" WD 4.22" Slim design Fits in the palm of your hand."
  • The text on the image reads: "Backup Software included. Can be set to run automatically to your schedule. 1 Download and installation required. Terms and conditions apply. User account registration may be required."
  • Password protection 256-bit AES hardware encryption.
  • SuperSpeed USB 3.2 Gen 1/USB 3.0 (5Gbps) USB 2.0 compatible - - - WD
  • The text on the image reads: "3-year limited warranty for peace of mind."
  • WD - My Passport Product Overview video 0 minutes 49 seconds

WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black

Model:
WDBYVG0020BBK-WESN
SKU:
10117282
$139.40

Customer reviews

Rating 4.7 out of 5 stars with 5084 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 249 Showing 4,961-4,980 of 5,084 reviews

  • Don't know, it wasn't ready.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They called to say the computer was ready for pickup. We made an appointment and we drove 60 miles to be told it wasn't ready! We went back home and don't have it!

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Red

    No, I would not recommend this to a friend

  • REFUND

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I used this it has corrupted every game I own on the PS4 and on the hard drive

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Blue

    No, I would not recommend this to a friend

  • Hard Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The very first time we plugged it in, it made horrible noises and wouldn't work. (apparently this is a known problem) We returned it for a refund.

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Blue

    No, I would not recommend this to a friend

  • Bad for its cost

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine in particular stopped working just about 3 works after I got it, 3 weeks of storage for sixty dollars? I’m charged for time it seems, wouldn’t recommend.

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Blue

    No, I would not recommend this to a friend

  • Wouldn’t accept my data had to get another hard dr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor product had to buy something that wasn’t WD, couldn’t download to it Have had trouble with WD before. I won’t buy these any more learned my lesson

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Blue

    No, I would not recommend this to a friend

  • Hard drive malfunction

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this hard drive It was not working before I opened the box, returning ASAP. Apple Support helped me for an hour waste of my time.

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black

    No, I would not recommend this to a friend

  • Cheaply made. Not recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaply made. Verry low quality for the price. Also it doesn’t live up to what was advertised. I wouldn’t recommend this to anyone els.

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Red

    No, I would not recommend this to a friend

  • Hated it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incompatible with my pc, would not back up files. Bought Seagstr Slim from amazon as replacement because you stopped selling Seagate, a much better product.

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Red

    No, I would not recommend this to a friend

  • Did not work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Title says it all, we took it back because any app you tried to download to use it to its fullest potential would fail. I would not recommend this product.

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black

    No, I would not recommend this to a friend

  • Can't drag & drop files on to it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't drag & drop files on to it. Makes you open some kind of cloud account. I cannot even figure it out. So disappointed!

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black

    No, I would not recommend this to a friend

  • Horrible place don’t please don’t buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used one time and it crashed and I lost all my information

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black

    No, I would not recommend this to a friend

  • crashed

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crashed after very little use and no where near max capacity. Tried two different data retrieval services with no luck.

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black

    No, I would not recommend this to a friend

  • Only works with updates operating system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately it did not work for my Mac Book because I have a very old operating system.

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend

  • Package lost

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It says delivered but I can't locate it. I wish someone can contact me to solve this problem.

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black

    No, I would not recommend this to a friend

  • Suddenly Died

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well for a week and a half and then it began to make a weird noise and none of the data on the disc was readable/recoverable.

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Blue

    No, I would not recommend this to a friend

  • Failed after 2 months

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for a friend, who was running low on hard drive space, in the drive failed after 2 months of use. Extremely disappointed.

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black

    No, I would not recommend this to a friend

  • Unreliable.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lost all my data. Had to reformat the drive. Not thrilled

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Blue

    No, I would not recommend this to a friend

  • stopped working after 3 months

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    stopped working after 3 months... have requested a replacement but i need to pay shipping

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Red

    No, I would not recommend this to a friend

  • DOA

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drive started clicking noisily when I plugged it in and was never recognized by the OS. Returned to the store for a refund.

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Red

    No, I would not recommend this to a friend

  • Don't store any files you'd like to keep

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second wd passport I've had that simply stopped working. Do not buy

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black

    No, I would not recommend this to a friend
Page 249, Showing 4,961-4,980 of 5,084 reviews
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