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Customer Ratings & Reviews

  • Front. WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black.
  • Left. WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 1. WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 11. WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 12. WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 15. WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 16. WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 17. WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 18. WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 19. WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 20. WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black.
  • The text on the image reads "2.95" WD 4.22" Slim design Fits in the palm of your hand."
  • The text on the image reads: "Backup Software included. Can be set to run automatically to your schedule. 1 Download and installation required. Terms and conditions apply. User account registration may be required."
  • Password protection 256-bit AES hardware encryption.
  • SuperSpeed USB 3.2 Gen 1/USB 3.0 (5Gbps) USB 2.0 compatible - - - WD
  • The text on the image reads: "3-year limited warranty for peace of mind."
  • WD - My Passport Product Overview video 0 minutes 49 seconds

WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black

Model:
WDBYVG0020BBK-WESN
SKU:
11013494
Highly rated by customers for:
$180.49

Customer reviews

Rating 4.7 out of 5 stars with 5107 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the product's ample storage space, ease of use, and strong overall performance. Many also praise its perfect size, fast transfer speeds, and good value. However, a small number of users reported difficulties with software installation and initial setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 225 Showing 4,481-4,500 of 5,107 reviews

  • Hard Drive - 3C Automotive

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this item for one of our businesses for security purposes.

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Blue

    I would recommend this to a friend
  • Cons mentioned:
    Software

    WD Has Ended Support for Backup Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD Backup has passed it's end of life cycle regarding software updates. The application won't even open, thus I cannot use WD Software to schedule backups. I opened a support ticket with WD, who guided me to using Windows File History to manually backup this hard drive. Fine, I did this, and had one successful backup. I scheduled File History to backup every hour, but it has not successfully backed up since the initial manual backup. I've tried doing additional manual backups, and they are not successful. I've plugged the HD directly into USB 2.0 and 3.0 ports in both my I/O and into the case USB ports, with no success. Under no reason should a product be sold if the software is past its end of life, and File History, which is rumored to be defunct in the not-too-distant future, should have to be used. The product itself seems to be of great quality, but no software suite to compliment it completely invalidates this product.

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black

    No, I would not recommend this to a friend

  • Useful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super useful for transferring contents of old computers onto my new one.

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend

  • stand out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the red color it stands out from my other external drives.

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Red

    I would recommend this to a friend

  • very good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very helpful for what I need. Useful . Help for extend memory

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Red

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Perfect remote hard drive

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a little trouble when downloading at first. I don't use it enough. It has been working fine ever since.

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black

    No, I would not recommend this to a friend

  • Great external storage!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mom so she could back up her files. Works great!

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend

  • Great attachment for game system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves it with his Xbox one.It was a little hard at first to download games but he worked it out. Definitely have to have patience.

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Red

    I would recommend this to a friend

  • It's backing up all the time.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never have to worry about back up anymore. I just keep working in the background.

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend

  • Excellent Product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product and great service. Loved storing my data there. Very secure.

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend

  • Debrajean

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift. The person I gifted it to was very excited.

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend

  • Good deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to do just what it is supposed to do and i like the color!

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Red

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Review of My Passport

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return the 1st one I bought because it did not work. The replacement worked fine.

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black

    No, I would not recommend this to a friend

  • Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! My daughter need more space on her laptop and this does the job!

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend

  • Good value

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a second one the first one was that good of a value

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend

  • Best thing outside of an ssd

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim and fast connection. Everything gets uploaded onto the drive very fast.

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend

  • Passport

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product, always easy to use and never had an issue with it

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend

  • so far it works.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. I like the large capacity and smaller dimensions.

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Blue

    I would recommend this to a friend

  • Nice WD External Backup Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the drive works good and i like blue/black color combination i got on mine

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Blue

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Storage Galore

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great storage device. Great for backing up photos, files and music. Quickly retrieves data without any latency. Also, doesn't get hot like some external drives.

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
Page 225, Showing 4,481-4,500 of 5,107 reviews
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