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Customer Ratings & Reviews

$224.00

Customer reviews

Rating 4.7 out of 5 stars with 5107 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are impressed with the product's ample storage space, ease of use, and strong overall performance. Many also praise its perfect size, fast transfer speeds, and good value. However, a small number of users reported difficulties with software installation and initial setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 5,107 reviews
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    You can never have too much storage....

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Western Digital is well renown for their products. You can never have too much storage. For those of us that are not completely on the cloud bandwagon, this is the way to go. You can back up anything and be able to retrieve it when YOU want. Servers can go down or be delayed. Also, this can be used for video game storage for all you gamers out there. You do not need to buy a system for an additional 100 + bucks for extra storage. This will save you money and time in the long run.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great Backup Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Copies really fast. I use two of them. Works great with Windows.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great way to save important documents and info

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was wondering how I could save my important documents and information without depleting the space on my laptop. The salesman at Best Buy assisted me with my purchase of the WD 2TB My Passport Portable HDD. Thank you Best Buy for your knowledgeable staff.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Great Mac TimeMachine Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several of this model disk by Western Digital and they all have been very reliable, fairly quick using USB3 and a MacBook, and a good value for the money. I have a pair and they work well as a Mac TimeMachine backup target that I alternate. I also have a second pair that I use as my photo library primary and duplicate backup. Over the years I have been very satisfied with Western Digital products.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed, Storage

    Rated 4 out of 5 stars

    Fast and light!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and fast transfer! Use it for my videos and movies, music and pc games....it holds alot of info and so portable I can take it anywhere cause it is so light...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Love this Hard Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a photographer and need storage devices for my photos. The Western Digital My Passport Hard Drives are the best ones I have found. They plug in easily to my computer at home, or my laptop while I am traveling, so that I always have space to store and access my photos. They are easy to take along when I travel because they are compact and well made. I would recommend these for any storage needs you may have. I have several of them that I have been using for years.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Hard drive

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good price and capacity, fast driver with the usb option for fast transfer , compact, good quality

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Have data, will travel.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted something to simply download my computer full file backups to take with me on trips in case I needed to review documents, etc. while traveling. I bought three of these portable hard drives because they were reasonably priced and didn't need any additional electrical plugins other than the USB-3 cables. So far these 2TB drives worked like a charm, have plenty of space, and so far never missed a beat in reviewing any needed files.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Thin and Light

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thing and light, so perfect for travel and on the go and purchased directly from Best Buy for about ~$69.00 (that's including sales tax). Comes with some trial WD cloud storage and haven't tried that yet, but my purpose was to just back up some local folders and files as a secondary backup, just in case for any unprecedent issues that occur, so this serves its purpose for that. Have owned for about a month so been working great, thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, can’t say any more, very good price, size, capacity and speed

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed, Storage

    Rated 5 out of 5 stars

    Exactly what I wanted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. It seems to be a full 2T and games are easily transferred to and from. Perfect for ps4 with not much storage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Size

    Rated 5 out of 5 stars

    Dependable performance.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact size. Dependable performance. Has not crashed or died (yet)! Plug and play! Recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Very Useful, Easy to Use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to help me transfer all my data from the hard drive of one laptop to that of another (no I don't like to use cloud storage, its not easy nor do I trust it). This is so easy, just like copying files from one folder to another. My 500Gb hard drive which was half full, copied over quickly to this unit and back to the new laptop. Its also a good way to archive data from various computers around the house or office, and the red color makes it easy to find.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage

    Rated 5 out of 5 stars

    2TB saved the day

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JUST what I needed to save my data when my desktop died! easy to use, small, great storage capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size, Storage

    Rated 5 out of 5 stars

    hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds all my documents no problem. Would buy again. Its small so easy to travel with. Seems to be durable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Storage

    Rated 5 out of 5 stars

    Great storage

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and holds tons of files. Durable and easy to store

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Definitely Does the Job

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife tends to upgrade her phone and computer/tablet more often than I care to admit. When she does so, she transfers her files to an external hard drive. Well, she ran out of room with smaller ones and so we went with this. She has been able to transfer all of her files to this and has plenty more room to go. File transfer is quick, small enough to be portable with no issues, and the cables fit snuggly with no issues. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 4 out of 5 stars

    Great price for a LOT of storage. And very small.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ver happy with the price for the amount of storage space. And it is very small - smaller than a deck of cards. It says it comes with an auto backup program, but you have to call and get a link to download the program. So far, it hasn't done a complete backup. I don't know why or even IF it's actually backing anything up! Also, the service number given is for Sandisc, and they don't service this WD drive! They keep referring me to the WD service. So far they've only given me instructions to use the Windows 10 backup, and that hasn't worked either... But, it does store the files I've manually dragged and dropped into it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage

    Rated 5 out of 5 stars

    Passport 2TB!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent storage, lightweight, small. Easy to use. Can't believe so small yet so much storage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    PS4/ps5 compatible

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly easy to use, and it’s compatible with PS4 and ps5. Cheaper than the PlayStation one as well.

    I would recommend this to a friend