Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

  • Front. WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black.
  • Left. WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 1. WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 11. WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 12. WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 15. WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 16. WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 17. WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 18. WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 19. WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 20. WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black.
  • The text on the image reads "2.95" WD 4.22" Slim design Fits in the palm of your hand."
  • The text on the image reads: "Backup Software included. Can be set to run automatically to your schedule. 1 Download and installation required. Terms and conditions apply. User account registration may be required."
  • Password protection 256-bit AES hardware encryption.
  • SuperSpeed USB 3.2 Gen 1/USB 3.0 (5Gbps) USB 2.0 compatible - - - WD
  • The text on the image reads: "3-year limited warranty for peace of mind."
  • WD - My Passport Product Overview video 0 minutes 49 seconds

WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black

Model:
WDBYVG0020BBK-WESN
SKU:
11237487
Highly rated by customers for:
$224.00

Customer reviews

Rating 4.7 out of 5 stars with 5105 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the product's ample storage space, ease of use, and strong overall performance. Many also praise its perfect size, fast transfer speeds, and good value. However, a small number of users reported difficulties with software installation and initial setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 5,105 reviews
  • Pros mentioned:
    Ease of use

    Works great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to and straight forward.just plug and start adding music or pictures.

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Red

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Good product

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the perfect size for me. I can’t believe how much it sped my system up!

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Great external hard drive to use with Dish

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect hard drive to use with Dish DVR. Store TV programs or movies that you want to keep.

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Great storage

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great storage device. Small but does the job great. Easy to use.

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend

  • Backpack

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just find and for a great price. I use it for my Xbox one.

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Memory

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent in every way. Good packaging. Great product. Long lasting. Ease of use

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    PS4 external storage

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My passport is a great external hard drive storage unit that we use for PS4.

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Blue

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Excelent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use , I needed it to back up files from an old computer. It's pretty self explanatory.

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Blue

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Great for the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mainly use it to download my movies in 4k here and then connect it to my 4k TV to enjoy, very fast, compact and all around a great product.

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend

  • Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, very useful and it has good quality.

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Dissappointed but not giving up

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked the performance and reliability of this drive until this past weekend...after 6 months it has failed and I have lost files at a completely critical time. I am not giving up on my Passport completely, however I have opted to try out a SSD drive for my next purchase. During a time when so much communication is virtual I need a drive that is more reliable for day to day use. I will probably use the next My Passport as my backup drive

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Life saver

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra storage is always a life saver especially nowadays everything you download is so big

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Red

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Affordable and reliable

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hard drive it holds all my music. I love how small and compact this is.

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Combine your photos to this small device

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast, slim, and light weight. Used to combine three prior hard drives.

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Red

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Good okays

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work good sometimes when I moved the antenna in different areas. It okay.

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Good

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a basic easy to use storage solution. Hooked it up to my computer to back up files.

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Pretty good!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of storage, but wasn't so easy to set up, and no manual came with it. I like to set up regular backups but didn't manage to do it with this one.

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Red

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    XBox One Add On

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added this to my Xbox and it seems to be working exactly like hoped. Great price and easy use

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Blue

    I would recommend this to a friend

  • Realible. Great for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 2tb hard drive just simply works its as reliable and subtle you wont get any hassles.

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    External storage A1

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the extra storage external I'm happy as hell for grabbing it for the low!

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
Page 132, Showing 2,621-2,640 of 5,105 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.