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Customer Ratings & Reviews

$224.00

Customer reviews

Rating 4.7 out of 5 stars with 5107 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the product's ample storage space, ease of use, and strong overall performance. Many also praise its perfect size, fast transfer speeds, and good value. However, a small number of users reported difficulties with software installation and initial setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 5,107 reviews
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great Tool for a computer technician

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this WD my passport as a back up for my other WD external hard drive. I always trust WD products on their reliability. I love having this as my partner on repairing computers as this is more handy as it is more slimmer than my old one. Overall satisfied with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great solution for storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed an external hard drive for our old Wii. This lets us put nearly every GameCube and Wii game made on one little storage device. It was recognized immediately by windows and the Wii, and tucks away behind the game console. Going to buy a couple more for the XBox and PlayStation.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good storage. Easy to use. Price was quite reasonable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Backup 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work good. Downloaded my old (ancient) computer into it for use with my newer laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Easy Backup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plugged it in to my Lenovo Laptop. It was immediately recognized as a new device. I did not have to download any drive software. I used Windows 10 File History Option to back up my files. It was considerably faster than using flash drives, although I thought it might be just a little bit faster than it was. Other than that, I am pleased with this external drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External Hard Drive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    small and compact. Easy to use.Love the smal size to easily use. Very Happy so far.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great for school and personal files

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really helpful, no need to plug in a power cord. I sold my old 2TB passport that used a power-cord and bought this one. I use it for school and personal movies and T.V shows like The office. Would buy another one in a heartbeat but with more storage.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Used for Xbox games. Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ran out room on my other hard drive. Because I like this brand, I purchased this one but with double the space. Plus red is a good color and was a few dollars cheaper so it was. Win-win. Bought it for my husband who uses it for his Xbox games.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    WD 2TB Work review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use external hard drive. Could not be much simpler, and is reliable and easy to transport. Slim, light and easy to keep in my backpack when large files or a general backup are needed. It is a great back-up for my work computer.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Solid.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item and thankfully its not terribly expensive for the price and the space. It has plently of storage for my PS4 to which i dont play alot of games so for someone like me it is plenty. I also bought this brand because of my experience with another external hard drive i already own from WD.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. No issues. Instructions are easy to follow. Setup was flawless

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 4 out of 5 stars

    Great hard drive, in a small package!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an older 1TB hard drive that is three times the size and requires a power source so I upgraded to the 2TB passport HD and it’s amazing! Transfers large movie files from my computer to this HD in no time! Haven’t had any issues yet except trying to set up the Cloud account to do the backups but not worried about that right now. Overall great product! Would totally buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    High performance high drive, reasonable price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid hard drive, it’s definitely a buy if you’re interested in a longterm, quality device to hold your files and photos

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Storage

    Rated 5 out of 5 stars

    Mucho storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to add an external hard drive to my daughters NVIDIA Shield TV. Provides ample storage and speed to run retro games and act as a PLEX server. Drive is fast enough to allow two people to stream the same movie file both local and remote shared.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Typical external drive with plenty of storage.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it says it does. Nice and slim, very portable. I like the color options also.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Compac5 and speedy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item to replace an older USB HDD that I use to backup my media files - music, TV shows and movies. I always like to have a couple of offline backups in case of disaster and felt it was time to update the technology. So far, no issues, the color stands out.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Convenient and easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and lots of room for backups . I ordered this so I could back up all my files for transferring to my new computer. I will continue to use for backups as a way to preserve my files. It’s small and compact so easy to store in a safe or drawer.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Portable ssd drive

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this drive to pass my old picture wean I was yung and it was allot of them this little drive did the trick and it was very fast too

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    The real storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This storage device is awesome I put 2 whole computer worth of data on it and still have room for for two more plus my phone. it is light weight and sleeke I take it everywhere. I can plug it into any computer and I have all my files and uploads.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great size for backup or transporting large files

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size to use as backup storage space. Thin and easily transportable. Store it in my laptop case so I have it any time I want to run a backup or get a file stored on it. This is my personal Passport. I had one issued for work and loved its portability.

    I would recommend this to a friend