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Customer Ratings & Reviews

$224.00

Customer reviews

Rating 4.7 out of 5 stars with 5107 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the product's ample storage space, ease of use, and strong overall performance. Many also praise its perfect size, fast transfer speeds, and good value. However, a small number of users reported difficulties with software installation and initial setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 5,107 reviews
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    Very Thin, Great Price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a large HD for my music library. This is a great product. Can't believe how lightweight and thin t is. Price was good, about $69. The music loaded quickly and plays well. I have bought dozens of WD HDs. They always run well.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    Cute! Fast Drive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this for only a week but love it very much. The drive is smaller than expected (which is good). I use its encryption to store all my personal documents. I have not used more than 10 GB yet but the drive seems to be very fast. Very Happy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this when my computer crashed and needed to get everything off of it- life saver so compact and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good backup drive for a reasonable price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's big and reasonably priced. I was initially disappointed that Western Digital no longer adds its "passport" interface. This product uses Windows File History features directly. However it works.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Wonderful little portable HD

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Priced very competitively and works great for my sons playstation. Plug and play if you will...provides plenty of room for games, and super easy to use. My son couldnt thank me enough when he saw the amount of space, as well how easy it is to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    WD portabke

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and easy to use when traveling for work.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    External Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a gift for my husband and it works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    WD My Passport 2TB External USB 3.0 Ext. HD

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great hard drive. I have used Western Digital for years because of there dependability. It loads fast and transfers quick. I also like how small it is, at only 4in. x 3in. Easy to stow away in my laptop computer bad.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Great USB 3.x backup unit

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a few of these to backup and migrate some older system info from one host to another. With the WD software works great and has been FAST (usb 3.X) and very reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Nice USB 3.x backup solution

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a few of these to backup and migrate some older system info from one host to another. With the WD software works great and has been FAST (usb 3.X) and very reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Great Backup Unit

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy to use - my most recent in a series of these drives that I have bought for home and work, all still working dependably.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage

    Rated 4 out of 5 stars

    Durable with enormous storage capacity

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hard drive is durable. Storage capacity give peace of mind that everything can be saved.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great value, great quality, great item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a backup for a business computer. It works exactly as it says is should. I like that you can program it to backup automatically everyday, since I know I'd forget. Fantastic value for this quality!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Solid Drive

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD is legit. Works and is loyal. This was used for a PS5. Solid. I have many WD's for pc, xbox and playstation. All work really nice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Passport

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased an external drive, when I had to purchase a new laptop. Geek quad transferred all my old information on to new drive. Have used it on my new laptop without any problem.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Pictures Safe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this purchase. I have an older computer that does some funky stuff and it worries me about failing. This is perfect for the thousands of pictures that I want to keep safe. Love the color and size, I can find it easily.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Storage

    Rated 5 out of 5 stars

    My Passport External Harddrive

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to organize my files and free up some computer space. Works great and fast, I dont think I'll ever fill up all 2Tbs! Great amount of storage for the price! Even comes with a cloud storage service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Another Rescue by the Geek Squad!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb piece of equipment. Exactly what we needed. A big thanks to the Geek Squad for the recommendation. Without their help we would not have resolved the problem.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage

    Rated 5 out of 5 stars

    Excellent Product!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my portable external hard drive! It is just about two years and I am still enjoying it. I continue to store all my Photo Shoots without any problems. I absolutely love this product!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with my purchase for the price. I like how compact it is too.

    I would recommend this to a friend