Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

  • Front. WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black.
  • Left. WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 1. WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 11. WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 12. WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 15. WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 16. WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 17. WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 18. WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 19. WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 20. WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black.
  • The text on the image reads "2.95" WD 4.22" Slim design Fits in the palm of your hand."
  • The text on the image reads: "Backup Software included. Can be set to run automatically to your schedule. 1 Download and installation required. Terms and conditions apply. User account registration may be required."
  • Password protection 256-bit AES hardware encryption.
  • SuperSpeed USB 3.2 Gen 1/USB 3.0 (5Gbps) USB 2.0 compatible - - - WD
  • The text on the image reads: "3-year limited warranty for peace of mind."
  • WD - My Passport Product Overview video 0 minutes 49 seconds

WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black

Model:
WDBYVG0020BBK-WESN
SKU:
11237487
Highly rated by customers for:
$224.00

Customer reviews

Rating 4.7 out of 5 stars with 5107 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the product's ample storage space, ease of use, and strong overall performance. Many also praise its perfect size, fast transfer speeds, and good value. However, a small number of users reported difficulties with software installation and initial setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 191 Showing 3,801-3,820 of 5,107 reviews
  • Pros mentioned:
    Ease of use

    Excellent portable hard drive

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Lightweight and convenient portable hard drive.

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Great storage device acts as backup

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never failed great as system or pc backup great buy

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Blue

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    It works

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works like it should. It remembers and has memory.

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Blue

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Hard drive

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product stores a lot of pictures and videos.

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Blue

    I would recommend this to a friend

  • The Importance of a Good External Hard Drive

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We all know the importance of a good external hard drive. I believe the Passport 2TB to be exactly that. I purchased the hard drive in Jan 2020 and what I really love is that I don't have to worry or keep checking to see if backup is occurring because I get periodic messages that backup is occurring. Very nice!

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Blue

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Greeeeeeeeat product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Works as expected. Actually bought 2.

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Red

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Does what it is supposed to

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, the drive is working well and is easy to use.

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Red

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Works as described.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described. There is not much else to say.

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Red

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The smaller size of this external drive is wonderful.

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Good Hardware

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hardware works very well and its easy to used.

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Solid

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid. Great for photos and video storage. Pretty fast too.

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Son in Happy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for external PS4 storage. Takes awhile to download games but well worth the storage capacity.

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Red

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Backup

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to backup files from a disk that was failing.

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Old guy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive is 5 stars the software included is 2 stars

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    reasonable price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    reasonable pricing good data transfer easy to use.

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Red

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Back up disk

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product, easy recognize for my computers and others devices, highly recommended.

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    super nice Hard drive

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this for my business, and work super nice

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Blue

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Useful

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great asset to my MacBook world- easy to transfer and use between computers

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Blue

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Performs great once set up

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After formatting the drive for Mac, it has performed very well using Time Machine automatic backups.

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Red

    I would recommend this to a friend

  • Amazing external memory drive

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works absolutely perfect to expand and space or memory needed to expand the memory capacity of any laptop especially, also works perfect with gaming consoles. Worth every penny.

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
Page 191, Showing 3,801-3,820 of 5,107 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.