Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

  • Front. WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black.
  • Left. WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 1. WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 11. WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 12. WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 15. WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 16. WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 17. WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 18. WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 19. WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 20. WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black.
  • The text on the image reads "2.95" WD 4.22" Slim design Fits in the palm of your hand."
  • The text on the image reads: "Backup Software included. Can be set to run automatically to your schedule. 1 Download and installation required. Terms and conditions apply. User account registration may be required."
  • Password protection 256-bit AES hardware encryption.
  • SuperSpeed USB 3.2 Gen 1/USB 3.0 (5Gbps) USB 2.0 compatible - - - WD
  • The text on the image reads: "3-year limited warranty for peace of mind."
  • WD - My Passport Product Overview video 0 minutes 49 seconds

WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black

Model:
WDBYVG0020BBK-WESN
SKU:
11237487
Highly rated by customers for:
$224.00

Customer reviews

Rating 4.7 out of 5 stars with 5107 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the product's ample storage space, ease of use, and strong overall performance. Many also praise its perfect size, fast transfer speeds, and good value. However, a small number of users reported difficulties with software installation and initial setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 198 Showing 3,941-3,960 of 5,107 reviews

  • Shortciming of purchase of External Harddrive.0

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem with the external hard drive, but just because you sell me something YOU have the cable for does not mean the cable therein in the package has any value to me with a MacBook Air. Buyer beware ahead of time if you care.

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Easy passport

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The passp44ort was easy to use and reasonably well priced.

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Blue

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Good Product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product performs exactly as it is described. No issues.

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend

  • Hindsight is 20/20 so backup and relax!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added security for your data at your fingertips! While the cloud is nice, having an external storage device adds a touch of spice!

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend

  • Laptop Protection

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects my laptop very will. Fits snug with a lot of protection

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    WD BACK UP DRIVE

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hooked right away with no issues. So far so good.

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    External storage

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external storage was very easy to set up use on my x box.

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Red

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Good quality and great feature

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the encryption feature in it.It was very fast in copying the data.

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Blue

    I would recommend this to a friend

  • Good

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it to back up my Mac data. Solid ext drive when ur on the fly

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    nice drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    plug it in and it works as expected, very reliable so far

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Works as described, easy, NO complaints

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, no set up, fast. Good Price :) :) :):):):):):):):):)

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Excellent product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product easy to use and install . Kees your safe

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Good product

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything seems to work fine so far, but I have only used it once.

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Works great

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and is a step above the bad hard drives I am used to.

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Hard drive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was for a gift. The person liked it and is a good size.

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    simple storage and well priced

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    simple storage device and well priced, plugged in and used immediatly

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Blue

    I would recommend this to a friend

  • Great hard drive.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has worked very well. I struggled to get it to work with my mac using the software that comes with the drive, but then read that it's easier to use the mac to reformat external hard drives for time machine.

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Red

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    It’s very easy to operate

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very tremendous peaceful. I would recommend it to all my friends .

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend

  • Document and photo capture media

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to facilitate moving scanned documents from my home computer to the system used where I am employed. It accomplished this just fine and I have also loaned it out to move old style VCR tapes to digital media. Very satisfied.

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Red

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Great for saving pictures

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to have more space on my phone and it works great.

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Red

    I would recommend this to a friend
Page 198, Showing 3,941-3,960 of 5,107 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.